Product Specialist

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.

What you will be doing

• Work on assigned tickets (requests and issues) from start to end, including stakeholder dialogue, to understand business requirements and translate them into technical solutions alongside our Technical Specialists
• Assigned tickets can be related to user management, data management, reporting & automations
• Ticket Management in ServiceNow
• Recurring tasks such as updating currencies, Sandbox refresh & seeding
• Stay up to date with latest Salesforce releases
• Create and maintain applicable documentation, including technical specifications, user manuals and training materials
• Testing

What will make you successful?

• Bachelor’s degree
• 3+ years of experience with user management, security, data management, reporting & Flows
• Knowledge or understanding of Apex is appreciated
• Experience with Sales Cloud & Marketing Cloud Account Engagement
• Salesforce Administrator certification preferred
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Fluent in Dutch and English (verbal and written)

What we offer you

• Working at the world’s only fully integrated aluminum and leading renewable energy company
• Diverse, global teams
• Flexible work environment/home office
• We provide you the freedom to be creative and to learn from experts
• Possibility to grow with the company, gain new certificates
• Attractive benefit package

Equal opportunities

At Hydro, we believe diversity makes us stronger. We welcome diverse experiences and perspectives, and invite all qualified candidates to apply. We review every application fairly and strive to provide equal opportunities for everyone to grow and succeed.

Apply before: 09/30/2026