Support Specialist

Innovation brings profound change and influences our lives in many ways. At the TÜV SÜD Group, we are strongly committed to being an integral part of this development and progress. We are involved from the very beginning and accompany this process every step of the way. We contribute to a safe and sustainable future and create trust in new technologies. We advise, we test, we certify. For the safety of people and society, we challenge ourselves anew every day. Guided by conviction, we are shaping the world of tomorrow today and setting standards for the future. We take responsibility for the future. We are the TÜV SÜD Group.

Since 1866, the TÜV SÜD Group has stood for safety, quality, and sustainability. Today, it is an international service organization with around 30,000 employees worldwide. Acting independently and objectively, the TÜV SÜD Group creates trust for consumers and businesses alike.

Tasks

• Support the Application Owner for the MACE Audit application.
• Create and manage the MACE Audit roadmap in alignment with corporate objectives, user needs, and regulatory requirements.
• Drive the continuous development, optimization, and maintenance of the application.
• Manage application changes, releases, and testing activities.
• Plan and monitor budgets and coordinate internal and external stakeholders.
• Ensure a user-friendly UI/UX and support the global deployment and use of the application.
• Coordinate, evaluate, and review the technical feasibility of business requirements and identify related IT demands.
• Create and maintain application documentation, including deletion concepts, IT security documentation, migration plans, data archiving procedures, training materials, and application profiles.
• Ensure compliance with IT security standards and guidelines, including coordination of activities such as penetration testing.

Qualifications / Experience

• Experience in application lifecycle management, including change, release, and test management.
• Knowledge of roadmap planning and aligning applications with business and regulatory requirements.
• Understanding of UI/UX principles and global application deployment.
• Experience in gathering business requirements and translating them into technical and IT requirements.
• Strong stakeholder management and communication skills, with the ability to collaborate across functions and with external partners.
• Experience in budget planning and project coordination.
• Familiarity with application documentation and IT governance processes.
• Knowledge of IT security standards and best practices, including vulnerability and penetration testing processes.
• Ability to work in a cross-functional and international environment.

What we offer

Flexible working hours: Our flexible working hours allow you to adjust your working time to your personal needs.

Bonus payments: In addition to a market-based salary, we offer attractive bonus payments such as a group performance bonus or other performance-related compensation components.

Occupational health management: Our occupational health management includes, among other things, the E-Gym Wellpass, which provides access to a wide range of fitness and health offerings, as well as a company pension scheme to help you plan for your future.

Additional benefits: Learn more about our many other benefits at

At the TÜV SÜD Group, people from more than 100 nations work together—people with different backgrounds, skills, and goals. Our strength lies in these diverse perspectives.

We are committed to being an inclusive and diverse employer by welcoming all people. Diversity and inclusion are the foundation of our company, and we foster an environment in which all employees can trust that they are treated with respect—regardless of age, nationality, ethnic background, disability, gender and gender identity, sexual orientation, religion, or belief. We expect our employees to always act in accordance with the TÜV SÜD Group Code of Ethics and corporate values.

Applications from people with disabilities are expressly encouraged and, in cases of substantially equal qualifications, given preferential consideration.

We firmly believe that the continuous embedding of these values will continue to make a significant contribution to the success of the TÜV SÜD Group. Click here to learn more about diversity at the TÜV SÜD Group.