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IT Business Analyst (m / w / d) - IT ISM & IT Operations in Saarbrücken

ODDO BHFSaarbrücken, Saarland, Germany

Vor 3 Tagen

Stellenbeschreibung

We - the ODDO BHF Solutions GmbH - are a recently founded and dynamic Business solution center in Saarbrücken. As a subsidiary of the German French ODDO BHF Group we support one of the leading private banks in Europe in meeting the needs of wealthy private clients, medium-sized private clients, medium-sized companies, and institutional investors.

Our mission is to offer forward-looking solutions and a high-performance range of services, thereby and thus make a significant contribution to the overall success of ODDO BHF. ODDO BHF Solutions GmbH stands for strong collegial cohesion as well as an active appreciation of diversity, acceptance and tolerance. With our strong parent company behind us, we have ambitious goals that we would like to achieve together with you.

Exciting tasks await you :

Facing the business contacts / end-users in Frankfurt and Paris :

Qualify, challenge and frame the needs directly with the operational business lines or their representative
Rationalization of business case, formalization of rational and preparation of synthesis for decision-making by top management
Identification of architecture impacts, definition of target functional and technical architecture
Manage the governance committees (English), workshop…
Design the features (UI / logic / data), and model functionally the system (sequence, dependencies…)
Manage Incident process : qualification, functional analysis, coordination, resolution plan
Manage change requests in accordance with the service budget and framework
Design Workbreakdown structure, planning and budget management

Facing the developer teams in Tunisia and Frankfurt :

Write detailed functional specifications (User Stories)

Provide functional support to developers

Acceptance test and validation of functionalities

Documentation of the functionalities

Facing Head of IT for ISM & IT Operations in Frankfurt :

Project and progress reporting

Reporting of alerts, risks and proposed solutions

That’s what inspires us about you :

Completed studies in an engineering school or Master's degree in IT

2-3 years experience working in IT department

Knowledge of IT Service Management processes and CMDB

Excellent written communication, synthesis as well as interpersonal skills

Communication skills, commitment, critical thinking

Organizational skills, ability to work independently, sense of responsibility

Fluent in English, French or German is expected

Already experienced on internal development following an Agile methodology

What can you expect from us?

A French-German working environment with flat hierarchies and open and transparent communication as well as short decision-making paths

Start-up atmosphere with a lot of individual appreciation as well as the support and security of an established company

Flexible working hours and the possibility of mobile working

Room for personal and professional development

Extensive, individual induction

Cost coverage of a monthly ticket

Free coffee / tea, soft drinks, fruits and food vouchers