Senior Sales Rep. for Kanto / Hokkaido

About AkzoNobel

Since , we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

© Akzo Nobel N.V. All rights reserved.

Job Purpose

Expand market share in the responsible area (East Japan: Tokyo, Tohoku) to accelerate the business growth of VR Japan. Develop new business partner and new end users. Also, the sales person need to improve customer satisfaction at existing customers in that area by providing prompt support where required.

Key Accountabilities

Focus on fast growing and wining new opportunities in 2H .
Manage a portfolio of customers, in a designated area, to expand Share of wallet.
Systematically screen customer base for new opportunities, generates leads and actively maintains pipeline in the CRM on time.
Identify, and execute the plan and develop new customers in line with business development plans/targets.
Provide appropriate and agreed levels of contact, service and support to ensure sales targets are met.
Monitor sales against agreed targets on a regular basis to ensure they are met and where necessary the need for remedial actions are identified, reported and implemented.
Plans own visit schedule in line with agreed customer service levels for that customer segment.
Manage sales support activities in designated area.
Collects, reports and analyzes the customer feedback / information on present as well as future market trends in the context of possible further market penetration.
Identifies, targets and implements the approved sales strategies in the assigned marketplace.
Coordinates own visit schedule with the assigned Technical Representative.
Plans, executes and reports on the sales activities in the assigned sales area.
Promotes the positive company image and develops long-term relations with the customers.
Identifies business opportunities, pinpoints and tries to resolve existing and/or potential problems and requests support from the upper management.
Delivers periodical progress reports and proactively submits recommendations regarding the improvements in the approach to the marketplace.
Cooperates with the other departments in the implementation of approved SMU service solutions.
Proactively informs line manager about the required sales support level (including marketing, technical, logistics and control) and cooperates in and coordinates the implementation of the defined activity.
Systematically up-dates CRM with valid, accurate and complete customer-related information.
Has expert knowledge on the features and benefits of available products/services.
Cooperates with Technical Representative in educating customers on technical requirements of available product lines, IT support tools and non-paint assortment.
Advises upper management on training types, recruits participants for relevant courses and gains commitment for customer attendance.
Monitors and reports on the status of formal customer complaint procedure handling.
Gets familiar with all applicable corporate as well as site policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all regulations.

Experience

At least 3+ years of sales experience in VR market or equivalent skill.
Communication skill in Japanese, and logical thinking skill
English skill to read/write emails
English speaking skill is preferred.
80% travel is required to support daily existing customer and win new opportunities.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.