Senior National Account Manager (eB2B)

Senior National Account Manager (eB2B): 12 month fixed term contract

Business Area: Nestlé UK&I

Location: Gatwick or York: Hybrid working - min 2 days per week in the office
Attractive Salary

Some of our other fantastic benefits

• Car Allowance
• Potential, discretionary annual bonus
• Generous pension scheme
• 12 flexible days on top of 25 day holiday entitlement pro rata
• 2 paid volunteering days
• A focus on personal development and growth

Although this is a full-time temporary opportunity, please speak to us about what flexibility means to you as we are always open to discussing individual’s flexible working needs, don’t let this stop you from applying.

Position Summary

What can you expect from a career in the Nestlé Sales Team? Every day and Everywhere, we are building a Sales community of unique people, that thrive together, make a positive difference and deliver market leading results.

This is a brilliant opportunity to step into a high-profile digital commerce role. As Senior National Account Manager (eB2B), you’ll lead our B2B and B2C eCommerce strategy and execution across Wholesale, Convenience and Out of Home. You’ll influence customers, senior stakeholders and internal teams to unlock growth.

Operating as a senior digital partner with our key priority eB2B customer, you’ll also build strong dotted-line relationships with their commercial category teams. It’s a rare chance to grow your customer management experience, stretch your strategic thinking and make a visible impact across Nestlé.

A little bit about us

Nestlé UK is the world’s leading food and beverage company, with a portfolio spanning some of the most trusted and loved brands in households across the country. As online continues to grow rapidly, Nestlé is committed to winning in this channel not just through execution, but through long-term, sustainable advantage.

This role is about helping customers and teams think bigger. It moves beyond depot execution. It shows how brilliant online presence, better digital decisions and the full path to purchase can drive real commercial growth.

Your Impact

You’ll lead the change needed to win in eB2B. You’ll build trusted customer and category relationships, shape retailer strategy and champion eB2B internally. The goal is clear: create the focus, capability and conditions we need to win.

You’ll bring people with you. You’ll create momentum with the customer, across our commercial teams and with senior stakeholders.

You will also:

• Lead Nestlé’s strategic digital partnership with our key priority eB2B customer, acting as a trusted senior partner embedded around 2 days per week
• Shape and execute the eB2B strategy across Wholesale, Convenience and OOH, turning insight into clear growth action
• Build strong relationships with customer commercial category teams and turn category priorities into digital actions
• Influence how customers prioritise products, availability, visibility, substitution and online user experience
• Unite Account Teams, Brand, Category, Supply Chain, Shopper Activation and Media behind one digital growth agenda
• Champion eB2B internally, building belief, focus and cross-functional momentum
• Build playbooks, frameworks and learning loops that help teams scale eB2B
• Develop and guide junior talent, building confidence and consistency across priority eB2B customers
• Use data, customer insight and market intelligence to cut through complexity
• Spot the next eB2B tools, technologies and partnerships that could give Nestlé an edge

Your ingredients for success

You’ll bring strong commercial and customer management experience. You’ll be confident managing complex relationships and influencing commercial category teams. This role offers stretch, senior exposure and the chance to shape the future of digital commerce at Nestlé.

We’re looking for energy, curiosity and confidence. You’ll challenge constructively, influence through insight and inspire others to think differently about digital.

You will bring a combination of:

Essential Skills & Experience:

• Strategic thinking and strong commercial acumen
• Strong influencing capability
• Comfort operating in ambiguity
• Bring the commercial confidence to partner with external category teams and influence decisions that drive growth
• Simplify complex data and turn insight into clear commercial recommendations
  
• Be highly customer-centric, always seeking to create value for both Nestlé and our partners
• Be comfortable operating without formal authority, relying on credibility, evidence, and relationships
• Keep learning in a fast-moving eCommerce landscape and share learnings to build capability

Desirable Skills & Experience:

• Have strong customer management experience, ideally with large retail, wholesale or consumer-facing customers
• Bring an entrepreneurial mindset and the courage to challenge established ways of working

What you need to know

Advert closing date: 31/08/2026

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.

We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.

To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace

To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK & Ireland