Key Account Manager

Join us!

Key Responsibilities

• Manage and grow key B2B customer relationships, ensuring sales and partnership objectives are achieved
• Negotiate commercial terms, pricing and annual agreements with assigned accounts
• Prepare and manage account sales plans, forecasts, performance reports and corrective actions
• Develop account-specific strategies to increase sales and strengthen market presence
• Identify and pursue new business opportunities and potential key accounts
• Coordinate brand activations, campaigns, product launches and customer-facing events with marketing
• Collaborate with logistics, supply chain and finance to ensure smooth account operations
• Monitor product flow, stock levels and order accuracy for assigned customers
• Provide customer, competitor and market insights to support commercial decision-making
• Ensure account activities comply with applicable local business and retail regulations

Qualifications

• Proven experience in sales, key account management, or business development, ideally in the beauty, FMCG, or retail sectors
• Bachelor's degree (Master's beneficial) with strong academic background ideally in business industry
• Strong understanding of retail operations, e-commerce, and distribution channels
• Demonstrated success in building and maintaining long-term B2B relationships
• Experience in brand activation, merchandising, or product launch coordination is an advantage
• Fluent in English and German (minimum C1 level), additional languages beneficial

Who We're Looking For

• Strategic, entrepreneurial and analytical mindset with strong problem-solving and initiative-taking capabilities
• Excellent negotiation and communication skills, both verbal and written
• Highly organized and detail-oriented with ability to manage multiple accounts simultaneously
• Commercially focused and results-driven, with strong ownership of business outcomes
• Structured and analytical, able to balance strategic thinking with operational follow-through
• Communicates accurately and professionally, even under pressure
• Curious and growth-minded, keeping up with beauty industry developments and market dynamics
• Positive and collaborative work approach, contributing to a supportive and trust-based team culture

What We Offer

• A key commercial role in a growing international beauty company
• Ownership of key customer relationships and opportunities to directly influence business growth
• Dynamic and entrepreneurial working environment
• Exposure to international beauty brands, retail partners and markets
• Close collaboration with cross-functional and international teams
• Opportunities for professional growth and development within sales and account management
• Flat organizational structure encouraging initiative, commercial thinking and ownership

About us

Orien Trade is a fast-growing player in the beauty retail space, bringing leading K-beauty and J-beauty brands to market and building long-term partnerships with retailers, distributors, and e-commerce players across the region. We're a flat, entrepreneurial organization where initiative is rewarded, and where our people are as much a part of our story as the brands we represent.