Senior Product Principal Cloud (m/f/d)

Our mission:

Are you an experienced product leader who wants to shape the strategic direction of modern cloud services, align customer and business needs with product strategy, and help define the future of our cloud platform?

At Open-Xchange (OX), we develop open-source communication and collaboration software used by public sector organizations, telcos, and hosting providers to keep data secure and under their control. Our products cover email, collaboration, DNS security, and related services, and are used by millions of people worldwide.

Discover what OX offers you:

• We work in a non-hierarchical organization that empowers everyone to take responsibility, stay focused, and contribute directly to the company’s success and customer value.
• We value expertise and continuous professional development. Our professionals work closely with experienced colleagues, take ownership of their work, and continuously expand their skills.
• Openness and diversity are core to OX. Different perspectives, backgrounds, and ways of thinking strengthen our collaboration and help us see the bigger picture.

Your team:

You'll join our Cloud Constellation and take a central role in shaping the future of Open-Xchange's cloud platform and services. Working closely with engineering, architecture, operations, sales, and strategic customers, you'll help define and execute the product strategy that powers millions of users worldwide.
As part of a highly collaborative and international team, you'll bridge technical innovation with market needs, ensuring our cloud solutions remain competitive, scalable, and aligned with the evolving requirements of service providers, hosting companies, telcos, and enterprise customers across different regions and markets.

Your new job:

• Define and drive the product strategy, roadmap, and execution for key areas of the Open-Xchange cloud platform, working closely with our other Product Principal to align priorities and strategic direction across the product landscape.
• Partner closely with engineering, architecture, operations, and commercial teams to align business goals with technical delivery.
• Translate customer, market, and technology insights into product decisions that create measurable business value.
• Shape scalable and commercially successful SaaS offerings while balancing long-term platform investments with short-term market opportunities.
• Represent the voice of the customer and market internally, influencing priorities across product and engineering teams.
• Analyze industry trends, competitive developments, and emerging technologies to identify growth opportunities.
• Support strategic customer engagements and act as a trusted product expert for internal and external stakeholders.

Your background:

• 5+ years of experience in Product Management, Technical Product Management, or a comparable role, including ownership and lifecycle management of SaaS products in cloud and infrastructure environments.
• Strong technical understanding of cloud platforms, distributed systems, modern SaaS architectures, and large-scale infrastructure deployments spanning multiple sites, regions, and continents.
• Able to engage credibly with engineers, architects, customers, and executives alike, combining technical depth with commercial awareness.
• Strong understanding of market dynamics and customer requirements across different regions, industries, and deployment models.
• Familiarity with messaging, collaboration, or email technologies is highly desirable.
• Strategic and self-driven leader with a hands-on mindset, capable of influencing stakeholders, driving decisions without formal authority, and balancing technical feasibility, customer expectations, and business priorities.
• Strong verbal and written communication skills in English.
• Collaborative team player who thrives in remote-first, multicultural environments across time zones and brings a passion for Open Source technologies and low-hierarchy organizations.

This is what you get at OX:

• The flexibility to work 100% remotely ensures a work environment that suits you best.
• Flexible working hours that allow you to successfully combine your home and family responsibilities with work.
• Getting together in-person for workshops and fun team events.
• Time off to volunteer – and mental health support when you need it.
• We provide financial relief through corporate benefits and a subsidy for ergonomic chairs and desks.
• We can discuss further location-related benefits together in an initial talk.

Join the team:

Join us in our fight for an open internet and deliver added value! Click “Apply now” to submit your application.

Your contact person:

Reach out to Justin (recruiting@ox.io) from the People Team. He will be able to discuss current opportunities and tell you more about our exciting vision and mission @OX.