Czech-speaking Emergency Call Center Agent (f/m/div.)
Bosch Group • Berlin, BE, Germany
Vor 2 Tagen
Stellenbeschreibung
- Company Description* *Would you like to turn your ideas into beneficial and meaningful technologies? Whether in the field of Mobility Solutions, Consumer Goods, Industrial Technology, or Energy and Building Technology - with us, you will improve the quality of life for people all over the world. Welcome to Bosch.* Bosch Service Solutions Magdeburg GmbH in Berlin is looking forward to your application! *Job Description* * You work in our emergency call center and are the first point of contact in emergency situations, primarily in road traffic. * You are responsible for receiving calls, as well as capturing and documenting the required information. * You correspond with police and fire department dispatch centers and provide relevant data for necessary rescue measures. * You support and reassure the affected individuals until the rescue services arrive *Qualifications* * *Personality : * Customer-oriented, empathetic, strong communicator, and responsible. * *Working Practice : * Self-reliant, conscientious, structured, as well as service- and solution-oriented. * *Experience and Know-how : * You are passionate about new technologies and customer service in the automotive sector. Furthermore, you are a quick learner and proficient in using information technology. * *Flexibility : * Willingness to work in a 24 / 7 shift pattern. * *Languages : * You speak Czech at a native level and also have a good command of English. *Additional Information* Have we sparked your interest? If so, we look forward to receiving your application! *Your contact person for questions regarding the application process : * Mr. Christoph Meier