Program Manager Middle [212833]

Aquent is proud to partner with a leading global organization that is at the forefront of transforming the logistics industry and elevating customer experience. This innovative company drives strategic growth through cutting-edge infrastructure solutions and data-driven capacity planning, ensuring current demands are met while proactively preparing for future needs. By integrating operational excellence with sustainable practices, they cultivate a robust and efficient delivery network that serves all business lines and delivery modes, solidifying their position as a customer-centric leader in logistics.

Are you ready to make a significant and lasting impact on the future of logistics and customer experience? This global leader in transforming delivery operations is seeking a highly dynamic and motivated individual to step into a pivotal role within their Launch and Expansion initiatives. This is your chance to be at the forefront of critical infrastructure projects and network strategy, directly influencing operational efficiency, boosting customer satisfaction, and driving sustainable growth. Your expertise will be instrumental in shaping the future of delivery operations and making a tangible impact on millions of customers, consistently thinking big and identifying opportunities for innovation. This role involves leading complex cross-functional programs with a hands-on approach, demonstrating high autonomy and strong project management skills. You will consistently “Think Big” and look beyond your immediate scope to identify opportunities for innovation and improvement, playing a crucial role in shaping the operational landscape.

Key Responsibilities

• Drive and manage a portfolio of maintenance and infrastructure projects, ensuring adherence to schedules, budgets, and required quality standards.
• Plan and oversee retrofits of existing facilities, including office spaces, shop floor optimization, and real estate infrastructure to support last-mile delivery fleet operations.
• Partner with operational teams to define and raise performance standards across sites.
• Coordinate efforts with cross-functional teams (Operations, Finance, Real Estate, Design & Construction, Engineering) to ensure project success.
• Develop comprehensive business cases and strategic documents to secure executive approval (Director level).
• Partner with Engineering, Finance, Design & Construction, and other stakeholders to optimize the existing network of logistics nodes to support business growth plans.
• Lead cross-functional initiatives across supply chain, transportation, engineering, and infrastructure.

Must-Have Qualifications

• Advanced Excel skills (pivot tables, VLOOKUP).
• Proficiency in SQL.
• Experience working cross-functionally with technical and non-technical teams.
• Experience defining and executing program requirements, leveraging data and metrics to identify improvements.
• Proven experience in project or program management.
• Experience implementing repeatable processes, automation, and standardization.
• Bachelor’s degree.

Nice-to-Have Qualifications

• Experience leading end-to-end delivery and presenting results to senior leadership.
• Experience driving process improvements.
• Experience managing stakeholders across multiple organizational levels.
• Experience creating processes, project tracking, and schedule management.
• Master’s degree.

Other Requirements

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