Inside Sales Manager Medical Device

Company

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

At kp, we are currently looking for an Inside Sales Manager for our business unit Medical device who manages and grows a portfolio of established customers of Medical Device Packaging films with additional focus on growth of existing customer base.

This role should be preferably be based in a hybrid work schedule at our Montabaur site in Germany. Other Pharma, Health & Durables locations within Europe may be acceptable as long as the candidate is able and willing to occasionally travel.

Key tasks and responsibilities:

• Manage relationship with existing customers to achieve annual sales objectives.
• Ensure highest customer intimacy, i.e. build up relationship with decision makers and understand decision making structures of our customers and prospects e.g. purchasing, manufacturing, technical departments, marketing (sustainability) and logistics.
• Responsible to sell the entire product range of Medical Device Films to all of your accounts in the region.
• Proactive customer contact via phone, Teams and email.
• Quotation management and Budget support.
• Follow-up of samples, projects and commercial opportunities.
• Coordination with Customer Service, quality, Supply Chain and Technical teams.
• Owns opportunity pipeline and ensures sufficient pipeline conversion rate.
• Acquisition of new customers with support of the existing kp organization.
• Develop product knowledge of all products to be able to provide technical assistance to customers in the selection, application of products and services.
• Be aware of, and responsive to market conditions, competitive pricing and strategy and analyzing competitor activity. Communicate such information to management to support strategic decisions.
• Keep control of our pricing and required price adjustments (supported by Pricing Team) to maximise margin at each account.
• Active exhibition participation.
• Use of CRM system (e.g. sales reports, competitors information, project pipeline) in timely manner.
• Active participation in forecasting process.
• Travel as needed.

Requirements:

• Commercial or technical studies/education with min. experience of 3 – 5 years in sales or customer service of highly sophisticated products, preferable in the packaging industries for medical device markets.
• Very good MS-Office, SAP and Business Warehouse software knowledge. Salesforce and PriceFx knowledge of advantage.
• Organizational and communication skills.
• Excellent sales and negotiation skills.
• Delivers sales presentations to customers and potential customers as needed.
• Strong professional language skills in English mandatory, German and/or French skills would be an advantage.
• Strong communication skills internally and externally.

What we´ll offer:

• A challenging role in a new created team.
• A competitive market salary + other local benefits, dependent on the base location.
• International exposure through the territory itself (focused on DACH) and the integration into a wider European Sales team.
• Individual development opportunities through external assessments, IDPs and internal development programs (e.g. mentoring program, leadership program), dependent on individual needs.