RHEL Linux Support Engineer (all gender)

Job Description

YOU…

• provide 2nd and 3rd level support for Linux-based R&D and customer workstation environments
• troubleshoot and resolve complex issues related to RHEL, hardware, virtualization, networking and software installations
• analyze and drive resolution of customer and internal escalation cases ("Yellow Flag" investigations)
• support software releases, platform updates and integration activities
• work closely with R&D, platform and infrastructure teams to identify root causes and implement sustainable solutions
• maintain workstation configurations and ensure compliance with platform standards
• create and maintain technical documentation, knowledge base articles and troubleshooting guides
• contribute to automation initiatives that improve operational efficiency and user experience

Qualifications

YOU…

• have successfully completed studies in Computer Science, Information Technology, Engineering or a comparable qualification
• have Experience supporting large-scale Linux workstation environments
• are familiar with ticketing systems and incident management processes
• have experience with configuration management and automation tools
• understand software development workflows and release processes
• possess strong hands-on experience with Red Hat Enterprise Linux (RHEL)
• have proven Linux troubleshooting and system administration skills
• have a good understanding of virtualization technologies and enterprise workstation environments
• Experience with Bash, Python, or similar scripting languages
• Solid networking knowledge including TCP/IP, DNS, DHCP and security fundamentals
• communicate professionally in English; German language skills are considered an advantage

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age and sexual orientation and identity.

Severely disabled persons will be given preferential consideration if they are equally qualified.

Apply now using our online application form.

Additional Information

A home where people learn and thrive

• Talent Management - we develop your career
• Work life balance - flexible working hours and mobile working possible
• Fit and relaxed – with EGYM Wellpass
• Enjoy biking – always on tour with bike leasing
• Green Mobility – with us you can travel at a reduced rate

…in addition we offer a permanent employment contract, corporate benefits and team eve