Team Lead Control Room / Teamleiter Leitstand Logistik (m/w/d)

Team leadership:

technical and operational direction for Control Room Managers, Incident Managers and Flow Controllers Incident management:

ownership of escalated system incidents and critical operational issues, incl. follow-up of corrective actions SLA & service provider management:

monitoring of service levels, third-party providers, contract compliance and budgets Warehouse automation:

optimisation of processes and system performance together with Operations, IT and WMS Development Stakeholder management:

central point of contact for customers, service providers and internal teams