German-speaking Customer Expert – Athens, Greece (Relocation Support)

Work in Athens, speak German every day.
Join an international customer support team in Athens and be the first point of contact for German-speaking customers. Paid training is provided, and previous experience is a plus but not mandatory.

Key details

• Location: Athens, Greece (on-site)
• Language: German (C1) and English (B2+)
• Salary: €1,300 gross/month × 14 salaries per year (€18,200 gross/year)
• Contract: 8 months, with potential for extension
• Schedule: Monday to Friday, fixed or rotating day shifts, with occasional weekend shifts in some teams

What you will do

• Handle inbound customer contacts via phone, email and chat, professionally and with empathy
• Resolve account, billing, order and delivery questions, and process refunds, cancellations and claims
• Escalate complex cases and document every interaction accurately in CRM systems

What we are looking for

• Native-level or C1 German, and English B2 or higher
• Good PC skills and a typing speed of at least 25 WPM
• Customer-oriented mindset, strong communication and problem-solving skills (customer service experience is valued, not required)

Relocation support

• Flight ticket from anywhere in the EU
• 2 weeks of hotel accommodation
• Assistance finding long-term accommodation
• Airport pick-up upon arrival

What we offer

• €1,300 gross/month × 14 salaries
• Paid training and a nesting period with experienced colleagues before going live
• Monthly productivity bonus based on target achievement (up to €250, depending on the team)
• Transportation bonus of up to €100/month, proportional to on-site days after training
• Supportive team environment with team activities and events

Apply now and start your new chapter in Athens!