Junior Marketing Manager - CRM (m/f/d)
About BestSecret Group
We are a leading European members-only online destination for premium and luxury off-price fashion. Partnering with over 3,000 international brands, our tech-focused mindset and strong commitment to sustainability drives a truly unique experience for our members.
With almost 100 years of experience behind us, and a major tech transformation ahead, BestSecret is scaling at pace to become one of Europe’s most exciting ecommerce players.
We are proud to have a diverse team of over 1,700 employees from over 80 countries and are committed to further building out our international team with the very best talent based at our various hubs across Europe.
Junior Marketing Manager - CRM (m / f / d)
Location : Munich, Germany;
Your responsibilities
- Creation of multi-channel campaigns via e-mail, mobile push notifications, in-app messages and on-site to maximize customer retention in line with business objectives and marketing strategy.
- Ensure leadership, planning, management, monitoring / analysis and continuous innovation of localized and personalized CRM programs by setting-up and implementing campaigns & journeys on local customer insights.
- Deep technical understanding that helps you find opportunities for automation and personalization.
- You will utilize a variety of contact channels including email, mobile push notifications, in-app messages and others.
- Work closely with our international business department to devise campaigns that resonate particularly well with specific target groups and personalized content.
- Possibility to come to the office once or twice a week.
Your qualification
- Minimum Bachelor’s Degree or equivalent.
- Good knowledge of Excel required.
- Excellent communication skills in English. German, French, Dutch, Italian or Swedish is a plus.
- Strong relationship management skills. Ability to build relationships and work in project teams, trust and influence with internal clients and other key stakeholders.
- Experience in CRM or related, e-commerce and the fashion industry is a plus.
- Experience in digital retention marketing & CRM and omnichannel reach out is a plus.
- Experience with CRM tools like the Salesforce Marketing Cloud is a plus.
Benefits
Become part of our success story and work in an innovative working environment
Individual training for your personal development
Find an environment where you feel comfortable and can develop fully
Great employee discounts for your perfect style
Stay fit and healthy with our corporate memberships at exclusive fitness and wellness clubs in Germany
Attractive salary package and 30 days of vacation
Highly motivated colleagues and a thorough induction phase
Hybrid working gives you a high degree of flexibility
Interested? Perfect! Then