The Senior HR Operations Manager will lead and oversee the HR operations team for the Footwear Division, ensuring the seamless execution of HR services and processes that support organizational goals. This role requires a strategic thinker who can optimize HR systems, manage compliance, and lead process improvement initiatives, all while ensuring a positive employee experience.
The ideal candidate will have extensive experience in HR operations, a strong understanding of employment laws, and the ability to partner effectively with stakeholders across the organization.
Key Responsibilities :
Operational Leadership
- Oversee and manage all HR operational activities
- Develop and implement HR policies and procedures, ensuring alignment with organizational goals and compliance with applicable regulations.
- Lead the continuous improvement of HR systems, processes, and workflows for greater efficiency and scalability.
Employee Experience
Ensure seamless and consistent delivery of HR services to employees and managers.Act as an escalation point for complex employee relations and operational issues, ensuring timely and effective resolution.Partner with HR Business Partners and leadership to foster a positive workplace culture.Compliance and Reporting
Ensure compliance with labor laws, data protection regulations, and company policies.Oversee accurate and timely reporting on key HR metrics, including headcount, turnover, and compliance data.Team Management
Lead and mentor the HR operations team, fostering a high-performance and collaborative work environment.Provide guidance, training, and development opportunities to team members.Collaboration and Stakeholder Engagement
Partner with internal teams such as IT, Payroll, Finance, and Legal to ensure integrated HR service delivery.Support organizational change initiatives through effective communication and HR process alignment.Requirements and skills
Proven work experience as an HR Operations Manager, or similar roleGood knowledge of labor lawHands-on experience with Human Resources Information SystemsExperience designing compensation and benefits packagesAbility to develop clear and fairExcellent analytical and decision-making abilitiesTeam management skillsBSc in Human Resources Management or relevant fieldMSc in HR is a plus