Customer Performance Manager (Germany)

Customer Performance Manager

Location:Hybrid based in Germany - Covering Germany / Netherlands / Benelux / Austria

Drive Customer Success Across Europe

Gestalten Sie die Zukunft des Fahrzeughandels Werden Sie unser Partner für Performance!

At Cox Automotive Europe were transforming the automotive industry with cutting-edge digital solutions. Our Customer Performance Management team is at the heart of this missionhelping OEMs fleets and dealers unlock measurable value from our EU Wholesale suite of products and services.

Were looking for a Customer Performance Manager who combines deep industry knowledge with a consultative approach to help customers achieve their remarketing goals. If youre passionate about building relationships driving product adoption and delivering real business impact this is your opportunity.

What Youll Do

• Act as a trusted advisor to automotive customers aligning our solutions with their business objectives.
• Coach clients on best remarketing practices guiding them to optimise wholesale performance.
• Deliver insights and performance reports using data to inform decisions and improve ROI.
• Support onboarding and implementation ensuring smooth adoption of new features.
• Collaborate with internal teams and share best practices across regions.
• Proactively manage accounts to drive retention and growth.

What Were Looking For

• 5 years experience in European remarketing/wholesale (e.g. Used Car Manager).
• Understanding of retail market influences on wholesale.
• Experience with inventory management systems and automotive data tools.
• Strong account management and analytical skills.
• Excellent communication and consultative approach.
• Ability to work independently in a field-based cross-country environment.

Bonus Points For:

• Experience in used car retail.
• Workshop facilitation and project management skills.
• Additional language skills (English essential).

Why Join Us

• Be part of a pan-European team shaping the future of wholesale remarketing.
• Work with leading automotive brands and cutting-edge digital solutions.
• Enjoy field-based flexibility and opportunities for growth within Cox Automotive.

Apply now and help us redefine automotive remarketing across Europe!

Jetzt bewerben und die Zukunft des Fahrzeughandels mitgestalten!

STRICTLY NO AGENCIES PLEASE

We work with a carefully selected set of recruitment partners and are not looking to add to our PSL.

We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

Cox Automotive is the worlds largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers fleets and retailers.
Our businesses are organised around our customers core needs across vehicle
solutions mobility remarketing funding and retail.