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Customer Support Specialist (all genders) German speaker

Customer Support Specialist (all genders) German speaker

TeamViewerMunich, BY, DE, 80639
Vor 30+ Tagen
Stellenbeschreibung

Responsibilities

Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team and satisfy our customers by delivering an outstanding customer experience.

  • Support our existing customers with their technical and accounting issues over the phone and via email
  • Provide support to our customers by answering inquiries via our ticket system and support chat
  • Prepare offers for prospect customers, tailoring solutions to their individual needs
  • Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
  • Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers

Requirements

  • University degree in the field of economics, or other relevant vocational education such as commercial or technical training
  • Fluency in German and English is mandatory, other languages are a plus
  • Windows® user knowledge desirable
  • First professional experience in working in a customer focused role is a plus
  • Determination, enthusiasm and willingness to learn
  • High level of multi-tasking, open-mindedness combined with flexible and stress-resilient approach to work
  • Working independently is just as important to you as team spirit
  • Strong communication skills and passion for working with people

    • What we offer

  • Great compensation and benefits packages  including company achievement bonus or sales bonus, company stocks and regular salary reviews
  • Access to Corporate Benefits platform with many  discounts
  • Quarterly team events and company-wide celebrations
  • Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
  • Hybrid  and  Flexible  work time with up to 50% home office
  • Work From Abroad Program  allowing up to 40 days of work from abroad
  • We celebrate  diversity  as one of core values, join and drive one of the c-a-r-e initiatives together with us!