Application Manager (m / f / d) with a focus on CRM / ERP / DMS

Move forward with Prosoz!

We support local authorities throughout Germany on their journey into the digital future.

As a full-service provider, we deliver solutions from a single source—from software to consulting.

To further advance the digital transformation in municipal administration, we are looking for you as an

Application Manager (m / f / d) with a focus on CRM / ERP / DMS

Join our IT management team on a full-time basis, working from home or in Herten in the heart of the Ruhr region – and get ahead with the market leader for municipal IT solutions!

This will be your job...

As an expert in the design and further development of our IT systems, you will play a central role in our team. Your diverse tasks will include :

• You will work on the further development of our new CRM system based on CAS genesisWorld. You will also take on tasks in related areas such as ERP (Vemas) or DMS (d.velop).
• You will coordinate and manage projects, both internally and with external partners.
• You will determine the requirements for the CRM system (as well as other specialist applications) together with colleagues from the respective departments, then implement these requirements and communicate the changes to users.
• You will document the systems used and maintain the process manual.
• You will support our internal users with your technical knowledge in the selection and use of our internal tools (e.g., CRM, ERP, DMS). You will also be available to answer questions from our external customers who use our services.
• You will not only perform troubleshooting and patch / release management, but also take the initiative to drive continuous improvement.
• You will play a key role in the consolidation and automation of internal IT processes and help to ensure that our systems operate at the highest level.

What we are looking for...

You may think...

You are a good fit for us if the following statements could also come from you :

Good reasons for PROSOZ...

Do you have any questions?

Your personal contact is Gina from our recruiting team : Gina Vertgewall | Human Resources Management | karriere@prosoz.de We look forward to hearing from you—you can easily get in touch with us in just a few clicks!

For reasons of readability, we do not differentiate between genders in our texts. All genders are always included.