Senior Salesforce Administrator (w/m/d)

Job Description

We want you to be part of the Enpal Salesforce team . You will be exposed to all levels of Salesforce work in a developing and highly functional team (Administrators, Product Managers, Developers, QA) with lots of opportunities to add and receive knowledge.

You are able to challenge business or product management requirements and come up with options to solve topics in Salesforce in a scalable, future-proof manner.

You are expected to guide other Salesforce Administrators towards the best solutions in team-based discussions. People management experience or willingness to evolve in that direction is a plus.

You work with developers on best practices around governance, flows, coding and access management etc. You develop processes that are audit-proof, while still maintaining a flexible platform.

Ideally, you are familiar with basic testing concepts (QA) and deployment procedures, too.

Salesforce administration and platform tasks include :

• Manage instance to ensure data integrity, security and basic audits
• Assists in conducting training of Business Owners for new features and help with roll-out
• Present changes / system enhancements and overall training to diverse audiences
• Manage, drive and support high quality support via ticket system
• Develop best practices for reporting, access models, GDPR, MFA / SSO strategies and audit controls
• Master of governor limits and overall platform scalability (with Product Management, Developers)
• Tooling decisions
• Help with deployments (in a Github environment) and work towards continuous integration
• Customise Salesforce fields, page layouts, record types, searching, list views, queues, reports, and dashboards
• Maintain security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, content folder rights, groups, list view rights
• Maintain overall system configuration, change control, and enhancements
• Assist in developing and maintaining documentation on processes, policies, application configuration, and help related materials
• Manage operational requests and troubleshoot issues, working with diverse business user groups

Qualifications

• 3+ years of previous experience as a Salesforce Administrator, ideally with some form of people management
• Working knowledge of relational databases design concepts and data management
• Well-versed in agile methodology / processes
• Experience in Salesforce migration projects is a plus
• basic understanding of Salesforce coding (APEX, Java etc.)
• basic understanding of Salesforce integration options
• Expert knowledge and understanding of Salesforce Sales and Service Cloud that is always kept at the highest level
• Proficiency with data manipulation tools and uploading techniques
• Ability to troubleshoot system, process and data related issues
• People Management experience is a plus

Additional Information

Additional Information

• The chance to be part of a fast-growing and future-oriented startup : we are one of the biggest players in the solar business.
• Help to make the world a bit better : we are all about green energy.
• Direct impact on our corporate success and exciting career opportunities : leave your footprint.
• Close cooperation with the management team while shaping Enpal’s tech DNA : you will be part of our first Tech Team.
• Work with the best in the industry and grow with us : there’s plenty of room for your ideas.
• A great work environment in our Berlin office, or focused work from home - you decide .
Vor 10 Tagen