Internship - Customer Relation mfd

Tianshi GmbH is a part of Tiens Group a multinational conglomerate specializing in health wellness and lifestyle products. With operations in over 100 countries Tianshi GmbH is committed to improving the quality of life for its customers by offering innovative products that combine traditional Chinese medicine with cuttingedge scientific research.

Currently we are looking for an Intern in Customer Relations duration : 6 months (with possibility of extension)

Tasks

Are you passionate about customer service and eager to learn about the dynamics of international business Join us at Tianshi GmbH as a Customer Relations Intern and gain valuable experience in a fastpaced and globally connected environment.

Key Responsibilities :

• Respond to customer inquiries via phone email and live chat.
• Provide information about products and services.
• Resolve customer complaints and issues in a timely and empathetic manner.
• Collaborate with team members to enhance the customer experience.
• Participate in training sessions and team meetings.
• Assist with additional customer service projects as needed.
• Provide excellent customer service to Tianshis networks across Europe via online and offline channels

Organize prepare and actively participate in events meetings and training sessions.

Requirements

Benefits