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Collection, Litigation and repossession Specialist

Collection, Litigation and repossession Specialist

Arval LuxembourgMettlach, DE
Vor 20 Tagen
Stellenbeschreibung

Missions :

Perform necessary actions targeting to decrease the overdue of the client open invoices and achieve the best possible recovery for Arval Luxembourg and ensure that the credit risk is reduced

  • Ensure the activeness in reaching quantitative and qualitative objectives
  • Promote a positive and professional image through your various exchanges with customers / partners, in accordance with the rules set out by the company

Main Responsibilities

  • Monitor clients’ accounts daily
  • Collect information necessary for the assessment and processing of the case
  • Manage the recovery of receivables from clients
  • Follow up on overdue customers and collect outstanding payments
  • Propose solutions to the debtor to obtain the settlement of debts or a spread of repayments – Initiate legal recovery proceedings, where necessary
  • Update customer / partner information and verify their accuracy in the IT tool
  • Ensure that all files are managed according to the local law, internal instructions for internal collection process
  • Assess the credit and reputational risk of the case
  • Follow up on risky debts
  • Provide reasoned opinions and prepare presentations to decision makers
  • Your profile

    Qualifications / experience required

  • Proven experience as a Collection Specialist or similar role
  • Excellent knowledge of billing procedures
  • Knowledge of various collection techniques
  • Experience in contact with clients to discuss their overdue payments
  • Working knowledge of MS Office and databases
  • Knowledge of collection laws and regulations
  • Mandatory skills

    Independence in judgment and action, proactive, organized

    Excellent interpersonal skills

    Teamwork, loyalty, reliability, confidentiality, engagement

    Comfortable working with targets

    Excellent communication and interpersonal skills

    Problem-solving and critical-thinking skills

    Fluent in French and English (spoken and written)