IT Operations Specialist (Application Support) (m / w / d) - System Engineering / Admin, Ingenieur

Job ID : 283839

Company : Riverty Group GmbH

Location : Berlin, Baden-Baden, Verl

Everyone's story matters. Come shape your story with us at Riverty.

But where does that take you?

To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission : Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don't have to worry about it.

And there's more :  We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short : shaping FinTech.

We are looking for a IT Operations Specialist (Application Support)

(unlimited, fulltime) Join our team at our location in Berlin, Verl, or Baden-Baden – hydrid working conditions available.

What will be your challenge in the role :

• Operate and maintain business-critical applications in accordance with ITIL (Service Operations)
• Handle incidents and problems efficiently, ensuring stable average resolution time
• Ensure the availability of critical applications and components
• Report and document disruptions for operation, changes, and deployment
• Support debugging at source-code level and contribute to testing activities
• Work closely with software developers to troubleshoot issues and support the further development of our applications

What you need to succeed in the role :

#DE7

Equal Opportunity Employer Statement

We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability.

Our plus points

Inclusive and valuing culture

At Riverty, you can be who you are. We strive to create an inclusive environment and an appreciative culture, enhanced by our employee networks.

Health & Wellbeing

Your physical and mental health is important to us. Take advantage of our various preventive care and support services.

Professional and Personal Development

Take advantage of our numerous training and development opportunities. Benefit, for example, from training courses offered by Bertelsmann University, language courses or leadership trainings

Monetary Benefits & Discounts

Know that you're appreciated with plenty of employee benefits & discounts just for you.

Flexibility

Our diverse working models empower you to customize your work to perfectly align with your preferences. Benefit from mobile office, flexible working hours and part-time models.