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Information and Communications Technology Support Engineer
OM ShipsMosbach, GermanyVor 30+ Tagen
StellenbeschreibungBasic computer skills, with some knowledge of Microsoft and other operating systems. Some knowledge of Microsoft Office suite of products Computer and ICT solutions Software programs like MS Office and others Computer skills
Requirements
What will be your tasks and responsibilities in this role?
- Maintain the help desk system.
- Respond to tickets within 1 working day.
- Provide a solution or solicit help from others.
- Create and maintain a knowledge base for user self help.
- Software systems - Maintaining software from on shore based hardware and integrated systems in order to ensure systems are up to date to prevent security breaches and users operate these system correctly.
- Hardware procurement - Purchase hardware agreed by the ICT Operations Manager in order to ensure a stable and reliable ICT platform is provided for OM Ships and end-users.
What are the requirements (skills / competencies) for this role?
This is an onshore role based in either Florence, SC (US); Carlisle (UK), Mosbach (Germany) or remotely.