German Customer Support Advisor Relocation to Porto, 1000 EUR signing bonus

Join a leading global provider of customer engagement services, known for its innovative approach and commitment to delivering exceptional customer experiences. This company is highly regarded for its focus on employee well-being, offering extensive career development opportunities, paid training, and a supportive, multicultural environment. If you're looking to grow within a dynamic workplace that invests in your success, this is the role for you!

About the Role : As a Customer Support Advisor, you will be the first point of contact for the clients of a well-known financial institution. Youll handle inquiries through calls, chat, and email , helping clients with online banking navigation, product conditions, and marketing campaigns. Your key tasks will include :

• Assisting customers via calls, chat, and email
• Providing information on products and ongoing campaigns
• Supporting central marketing initiatives
• Handling card blocking, appointment scheduling, and mediation processes

Youll play a crucial role in improving the customer journey and ensuring high levels of satisfaction in every interaction.

Benefits :

Relocation and Accommodation Support

Requirements :

If you're ready to be part of a global leader in customer service, this is your opportunity to make an impact in an exciting and collaborative environment!