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SDM Security / Security Services Manager

SDM Security / Security Services Manager

Proximus LuxembourgMerzig, DE
Vor 30+ Tagen
Stellenbeschreibung

Telindus Luxembourg – Share more than technologies!

Telindus is a brand of Proximus Luxembourg.

Founded in 1979, Telindus Luxembourg accompanies all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored support services. Its areas of expertise include Telecommunication Services, ICT Infrastructure, Multi-Cloud, Digital Finance Solutions, Cybersecurity, Business Applications, Managed Services and Training.

Always in search of innovation, Telindus works daily to boost the growth of its customers.– www.telindus.lu

Your mission :

Due to the continuous development of our Managed Security activities and services, we are looking for a Service Delivery Manager specialized in Security matters.

You will be integrated into Managed Security Services team - Compliance team.

A key part of your role will be to create, define, support and develop security activities and processes related to Managed Security Services that we are providing for our customers.

You will also be responsible of the implementation and the compliancy of these security processes with the different regulations, standards and best practices associated to our services, such as ISO / IEC 27000, special Publications of NIST series 800 or FIPS.

Training evidences or certifications issued by LSTI or PECB such as ISO / IEC 27001 : 2005 (Lead) Implementer, ISO / IEC 27005 : 2011 Risk Manager, CISSP, CISA, CISM,CRISC and ITILv3 are considered as an advantage.

This role involves assessing customer feedbacks and improving procedures accordingly to ensure that great customer service is provided at all times.

Your responsibilities

  • To be the security interface between customers and Telindus
  • Work hand-in-hand with the SOC Manager and Project Managers and other Telindus teams
  • Review and improve KPI’s in accordance with the services needs
  • Consolidate and communicate periodic reports to customers
  • Manage, answer and transmit security requests and needs within Telindus
  • Support the implementation of security controls

Your profile :

  • At least a bachelor degree (master preferred) in IT security or relative fields
  • Proven experience (3 – 5 years) in IT security, security management, telecom and Cybersecurity topics
  • Knowledge of hardware / software systems, Security infrastructure.
  • Knowledge of security governance activities (example ISO / IEC 27000, NIST, FIPS)
  • Certifications as : ISO / IEC 27001 : 2005 (Lead) Implementer, ISO / IEC 27005 : 2011 Risk Manager and ITILv3, CISSP, CISA, CISM,CRISC.
  • Fluency in English and French.
  • Competencies :

  • Team player, customer-, solution - and improvement- minded
  • Service and customer-centric mindset
  • Strong analytical and problem-solving skills
  • Ability to work autonomously with minimal supervision
  • Demonstrated Service Delivery managerial skills, able to lead projects and cooperate with other IT and business functions.
  • Our offer :

    A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.

    Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.

    If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.