Werkstudent ITSM (gn)

What you can expect

• You assist in the analysis and resolution of IAM-related issues, ensuring secure and efficient user authentication and authorization across systems and applications.
• You support the implementation, configuration, and maintenance of IAM solutions, including role-based access controls.
• You help with setting up, customizing, and managing user accounts and access rights, as well as lifecycle management for identities across various platforms and directories.
• You contribute to creating, maintaining, and monitoring access inventories, compliance reports, and technical documentation to ensure transparency and adherence to security standards.
• You actively assist in enforcing IT security policies and IAM governance frameworks, collaborating with stakeholders to uphold least-privilege principles and regulatory compliance.

What makes you stand out

• You are currently studying IT, Business Informatics, or a comparable degree program.
• You have strong German and good English skills, as well as excellent knowledge of Microsoft Office, Windows, and iOS.
• You are interested in IT support processes and workflows and enjoy engaging with new technologies and innovations.
• Strong communication skills, a high level of customer orientation, and a friendly, service-oriented demeanor characterize you.

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Why DKV Mobility? Here are five good reasons...

At DKV Mobility, we are team players - because we are only successful together! #teamofteams
You should feel welcome with us from the very beginning!

We've been growing for about 90 years

How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.

There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!

We attach great importance to work-life balance.

We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

We support you in your development

We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!

We are committed to a net-zero future

After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.

We are a certified employer

Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!