German-speaking Customer Service Representative in Bulgaria
Are you eager to advance your career with a global leader in technology and services? Join a company that partners with some of the world’s most recognized brands, driving innovation and delivering top-notch customer experiences.
With a presence in over 70 countries, we are celebrated for our forward-thinking approach and dedication to excellence.
Why Choose Sofia? Sofia, the bustling capital of Bulgaria, is an ideal location for those seeking an affordable yet high-quality lifestyle.
With a lower cost of living compared to many European cities, Sofia allows you to enjoy a comfortable life while taking advantage of a competitive salary.
The city offers a rich cultural scene, vibrant nightlife, and a welcoming community, making it an excellent place to live and work.
About the Position : In this role as a Customer Care Assistant, you'll be a key player in providing exceptional support to customers within the entertainment industry.
Your day-to-day tasks will focus mainly on chat and email interactions, with only 5-10% of your responsibilities involving inbound calls.
You'll be the primary contact for customers, assisting with their inquiries and ensuring a smooth and positive experience.
What We’re Looking For :
- Proficiency in German (both written and verbal)
- Strong command of English (both written and verbal)
- Excellent communication skills, with a particular interest in sports
- Organized, with a knack for decision-making and problem-solving
- Competency in typing and using computer programs (especially MS Office)
- A team player with a positive and proactive attitude
- Eligibility to work in Bulgaria : Must be an EU citizen or hold a Bulgarian Residence Card (Unfortunately, we cannot offer visa support for non-EU citizens)
- A high school diploma (Experience in customer service is beneficial but not mandatory)
What We Offer :
- A competitive salary paired with a 1000 BGN signing bonus
- Flexible shifts : Available from Monday to Sunday, between 10 am and 2 am
- Prime office location : Easily accessible via public transportation, including bus and metro
- Extensive training : Fully paid initial training, along with continuous learning and development opportunities
- Career progression : Structured programs to support your professional growth
- Health and wellness initiatives
- Relocation assistance if needed (covering accommodation and travel costs)
- Additional perks, including Health and Life Insurance, a Multisport card, a Transport allowance, and more
Your Responsibilities :
- Deliver exceptional customer service through live chat, email, and occasional phone calls (only 5-10% of your time)
- Address customer inquiries and resolve issues efficiently
- Maintain high standards of customer satisfaction by being responsive, helpful, and thorough
Are you ready to join a team that values your expertise and offers opportunities for growth? Apply today and take the next step in your career journey with us in Sofia!
Junior Customer Service Specialist (m/w/d) in Voll- oder Teilzeit
Als familiengeführtes, innovatives Unternehmen mit über 1100 Mitarbeitern an 5 Standorten bieten wir in der Musik-, Film- und Buchbranche ein Full Service Modell zur Vermarktung, Fertigung, Distribution und Vertrieb von Produkten an. Du verfügst über eine hohe Kundenorientierung und gute Kommunikati...
Customer Service Specialist (m/w/d) Tanklager - In 3 Minuten erfolgreich bewerben
CUSTOMER SERVICE SPECIALIST (M/W/D) TANKLAGER EVOS HAMBURG GMBH HAMBURG Art: Vollzeit ÜBER DAS UNTERNEHMEN Die Evos Hamburg GmbH, hundertprozentige Tochter von Igneo Infrastructure Partners, bietet als unabhängiger Dienstleister bereits seit 1953 ihren Service für die Lagerung und den Umschlag u. Ge...
Sachbearbeiter (m/w/d) Customer Service mit Kenntnissen in SAP - Hamburger Zentrum
Sie haben sehr gute Kenntnisse in SAP, arbeiten stets strukturiert und streben eine hohe Arbeitsqualität an? Sie haben eine kaufmännische Ausbildung abgeschlossen und konnten bereits einige Jahre Erfahrung im Bereich der Sachbearbeitung sammeln? Jetzt suchen Sie eine neue berufliche und private Hera...
Customer Success Manager - German speaking
We’re looking for someone who thrives by having daily interactions with customers who are innovating with one of the most mission-critical pieces of software in any tech stack. Lead customer and project onboarding experience, validating and identifying customer needs, potential challenges, and key p...
HAS Hamburg Aviation Service GmbH sucht Rampagenten (m/w/d) in Teilzeit oder Minijob
HAS Hamburg Aviation Service GmbH sucht Rampagenten (m/w/d) in Teilzeit oder Minijob bei GAS German Aviation Service GmbH | softgarden. Werde Teil der German Aviation Service GmbH, dem größten Handling Netzwerk Deutschlands mit über 10 Stationen an allen großen deutschen Flughäfen. HAS Hamburg Avia...
Polish & German-Speaking Action Coordinator-Work in Ghent, Belgium
Cross border Talents is hiring on behalf of one of globally renowned brands in vehicle manufacturing! Join international client's dynamic team in a fast-paced environment where collaboration knows no borders. Manage breakdown cases across Europe, communicating fluently in the customer's native langu...
Supply Chain & Quality Manager (m/f/d) Aerostructure in Customer Services for Airbus
Completed studies in the field of Engineering, Industrial Engineering, Supply Chain/ Logistics, Supply Chain Quality or a comparable qualification. As a dynamic and modern personnel service provider we offer you, based on our long-standing experience and extensive market know-how in a wide range of ...
Customer Service Agent in der HH City (m/w/d)
Als Customer Service Agent bei der DIS AG hast Du die Chance, unsere Kunden mit Deinem Know-how und Deiner freundlichen Art zu begeistern. Interessante Einsätze bei einem von unseren über 1000 Kunden in Hamburg. Kontinuierliche Betreuung durch einen persönlichen Ansprechpartner am Hamburger Standort...
Customer Service Representative (m/f/d)
Your role will involve providing technical support, coordinating order processing, maintaining CRM records and facilitating effective communication between customers and internal teams. Our company brings together expertise in physics, chemistry, engineering and medicine, and we are collaborating wi...
Sales Representative Services/ Customer Service/ Assembly (m/f/d)
Completed vocational training as an electronics technician for industrial engineering or comparable training. Further training as a master craftsman/technician in the field of electrical engineering is desirable. Project-specific price calculation of incoming customer enquiries. Active acquisition o...