Technical Sales Support Specialist (f / m / d) – Process Industries

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to :

Project Operations Manager

Key responsibilities

In this role, you will support the service organization within the Process Industries business line, part of ABB’s process automation division in the north Rhine-Westphalia region. You will serve as a key technical resource each day, providing expert support during the proposal phase and throughout the project lifecycle. You will also demonstrate your expertise by preparing technical descriptions of our automation solutions, developing cost estimates and supporting the final documentation and handover processes.

You will be mainly accountable for :

• Supporting Sales and customers with technical advice, preparing and coordinating accurate, competitive proposals, and leading the technical clarification process as a key interface between Sales, Engineering, and customers
• Performing detailed analyses and diagnostic reviews to propose optimal automation solutions tailored to customer needs and project requirements
• Managing offer preparation, ensuring alignment with customer expectations, internal processes, and supporting the transition from sales to execution through documentation and technical briefings
• Driving achievement of targets including order intake, profitability, and customer satisfaction (Net Promoter Score), while fostering strong collaboration with all stakeholders

Qualifications for the role

Benefits

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

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We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.