Sales Automation & Support Analyst (f / m / d)

Notre force ? Nos collaborateurs répartis dans 50 pays à travers le monde travaillent avec passion pour développer des applications de haute technologie avec nos métaux robustes : le tungstène et le molybdène.

Notre site CERATIZIT de Mamer est le siège du groupe CERATIZIT et accueille la production, les ventes et la R&D pour les solutions en carbure cémenté, ainsi que de nombreuses fonctions administratives, le tout dans un environnement de travail dynamique et international.

Rejoignez une équipe motivée qui allie les atouts locaux de Mamer, au Luxembourg, à l'expertise et aux valeurs mondiales du groupe Plansee.

We are seeking a motivated young university graduate to join our Private Label division in Luxembourg. This role focuses on optimizing and automating business processes and supporting our sales team. The ideal candidate will play a key role in identifying automation opportunities, developing Copilot agents, and driving digital transformation within our B2B workflows.

Your missions :

Identify automation opportunities across B2B workflows (sales, reporting, CRM, etc.).

Collaborate with business units to gather requirements and translate them into Copilot use cases.

Develop and deploy Copilot agents tailored to internal business processes.

Train internal teams on Copilot usage and best practices.

Monitor and optimize agent performance using feedback and analytics.

Your profile :

You have a Bachelor or Master degree in Business, Computer Science or Data Science

You have a first experience in projects including generative AI, Microsoft Power Platform / Copilot Studio, Python or low-code / no code

Being strong analytical thinking and problem solving

Ability to understand B2B processes and identify automation opportunities

Speaking English and German, French will be an asset

Our Offer :

Attractive work conditions (insurance, company restaurant, flexible working time, free parking…)

Responsible work, a dynamic team and an excellent working atmosphere

A thrilling job in an internationally active company

Intensive initial training and ongoing development fostering internal mobility

Arthur Wolter | Recruiting Team | arthur.wolter@plansee-group.com

CERATIZIT Luxembourg S.a.r.l