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Visual Merchandiser (m / w / d) Full Time in Berlin Kurfurstendamm

Visual Merchandiser (m / w / d) Full Time in Berlin Kurfurstendamm

H&M GroupBerlin, BE, DE
Vor 30+ Tagen
Stellenbeschreibung

Company Description

Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, jewellery, beauty products and ready-to-wear to create their personal style, or story. Our creative ateliers in Paris and Stockholm design diversified fashion collections with great attention to detail and quality at an affordable price.

As an employee, you are always an ambassador for & Other Stories and part of leading our company forward where everyone is seen as a leader, both for yourself and the work you do.

Other Stories is an inclusive and welcoming workplace where great challenges and opportunities are offered to you to grow and where we win together. You encourage and contribute to the shared responsibility of creating and protecting an inclusive and welcoming workplace where everyone can self-identify.

We offer a work environment where culture and values play a big part in everything we do. We have a flexible attitude and value an entrepreneurial spirit. We want every employee to take ownership of the brand’s success and believe that a fun working place generates great results.

Job Description

As a Visual Merchandiser you are responsible to deliver smooth operations to facilitate an inspirational customer environment in your store. Your contribution will actively drive sales & profit through you and your teams well executed store administrative and logistic commercial operations to enable an easy to shop and WOW store environment.

Responsibilities

Customer Service

  • Greet and strike up conversations with the customers, aiming to give them a friendly, easy and inspiring shopping experience
  • Communicate with customers courteously and promptly in-person and via phone
  • Share relevant and detailed product information, such as fabric types, washing instructions, garment fits, etc
  • Promote loss prevention and safety through customer service and established & Other Stories policies and procedures in partnership with store leadership (management) team to guarantee employee and customer safety
  • Lead by example and educate the staff about our customer service standards

Commerciality

  • Ensure that the visual presentation and styling are accurate to maximize sales and create an inspirational shopping experience for our customers
  • Actively work in a commercial way to maximize sales
  • Ensure garment presentation and garment care is executed and consistent throughout the store per & Other Stories guidelines
  • Prepare the Kick-off with the leadership management team in order to ensure that the store is ready for Season Start from a visual perspective
  • Plan and execute all campaign set-ups, concept upkeep, activities and promotions
  • Ensure that orders for display materials and supplies are placed in a timely manner
  • Responsible for the care and maintenance of display materials
  • Keep the visual room clean and organized
  • Check the material arriving to the store in a timely fashion, confirming quantities, condition, etc
  • Minimize security and safety risks
  • Leadership

  • Train, coach and give daily feedback on merchandise presentation and signage to the VM Team and store staff.
  • Work as a team player with a willingness to readily respond to changing circumstances and expectations
  • Support team with in-store routines when necessary
  • Be straightforward and open minded, including when receiving and sharing feedback.
  • Qualifications

    Competences

  • Strong visual merchandising skills and the ability to drive business through creativity, fashion consciousness and commerciality
  • Knowledge of basic computer skills
  • Ability to provide day to day visual training and guidance through & Other Stories shared values
  • Ability to work in a fast paced, deadline-driven environment
  • Exceptional customer service and interpersonal skills
  • Strong organizational and time management skills
  • Strong verbal communication skills
  • Able to work independently while still working within a team environment
  • Ability to provide feedback in a constructive and professional way
  • Must be able to work with hand and power operated tools and lift to execute display set-ups
  • Ability to work flexible hours and extended hours at times
  • May be required to travel to support other stores
  • Additional Information

    Benefits

    o 25% Staff Discount within the H&M Group

    o Twice a year a staff allowance to shop the newest season

    o Paid Vacation Days

    o Competitive salary

    o Endless development opportunities