Army Community Service Front Desk and Lending Closet Personnel

Position Summary

The ACS Front Desk and Lending Closet Services Personnel provide essential support to Army Community Service operations at Tower Barracks Grafenwoehr . This role ensures smooth customer service delivery, manages the lending closet inventory, and supports ACS program activities in accordance with the Performance Work Statement (PWS).

Key Responsibilities

• Greet and assist walk-in customers at the ACS front desk .
• Provide information and referrals to ACS programs and services.
• Ma intain a c curate r ecords of customer interactions and service requests.
• Manage the Lending Closet inventory, including check-in / check-out procedures.
• Ensure cleanliness and organization of the Lending Closet area.
• Support ACS staff with administrative tasks and event coordination.
• Ma intain c ompliance with installation policies and PWS guidelines.

Results / Accountabilities

Relationships with Other Jobs

Qualifications

Physical Requirements

Environmental Conditions