Customer Success Manager (mfd)

Your role at iad
As a Customer Success Manager (m/f/d) you will be the main point of contact for our real estate advisors supporting them throughout the entire transaction process and ensuring smooth operations and high satisfaction. You will also support the team with office management and administrative tasks contributing to efficient internal processes.

Your responsibilities:

• Support real estate advisors in their daily activities
• Monitor property transactions from acquisition to closing
• Review and organize documentation in line with legal requirements
• Support office management tasks and internal coordination

Qualifications :

What you bring:

• Initial experience in customer service operations or real estate is a plus
• Strong communication and organizational skills
• A structured proactive and solution-oriented mindset
• Fluent German and good English skills
• Confidence using MS Office and interest in digital tools

Additional Information :

What we offer:

• Permanent contract (40 hours/week)
• Hybrid work model
• Modern office equipment (laptop and cellphone)
• Access to P:xtra (flexible benefits) and online language training
• A start-up-like diverse and international work environment

Interested or know someone who might be a great fit
Apply now or get in touch to learn more. We cant wait to meet you!

iad is an equal opportunity employer. We are committed to providing a fair opportunity to all qualified applicants regardless of race gender religion sexual orientation or any other characteristic protected by law.

Click here to access our confidentiality policy.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Children Activity,Customer Service,B2C,Ale,JavaScript,Asic
Experience: years
Vacancy: 1