Customer Service and Logistics Specialist Export dfm

Customer Service and Logistics Specialist Export (d / f / m)

Essity is a leading global hygiene and healthcare company. We are committed to improving the quality of life through highquality hygiene and healthcare solutions. We sell our products and solutions in around 150 countries under many strong brands including the global market leaders TENA and Tork as well as wellknown brands such as Jobst Leukoplast Libero Libresse Lotus Nosotras Saba Tempo Vinda and Zewa.

You will be part of our business unit health and medical solutions and responsible for coordinating and performing all activities ensuring that Export market related orders will be processed on time together will internal and externat partners.

For our Global Warehouse and Distribution Medical we are looking for a Customer Service and Logistics Specialist Export (d / f / m) to support our team as soon as possible for a Permanent Position in Fulltime based in Hamburg.

Your Role

Coordinate create and process sales orders and invoices for Export customer dispatch

Prepare Export documents to support customs clearance according to incoterms and local requirements

Collaborate with local Customer Services and Supply Chain to manage outofstock situations for Export countries

Analyze Export service complaints implement corrective actions and share information with stakeholders

Verify invoices and maintain master data and shipment costing tables identify necessary corrections for process improvement

Oversee daily operations of Export Customer Logistics activities ensuring cost efficiency for customers and collaborate with key markets to develop and maintain forecasts & communication

You Identify Yourself With

Even if not all of the following points apply to you we would be happy to get to know you and talk about the possibility of working with you!

Minimum 2 years of experience in international Customer Service or logistics export coordination

Knowledge of Logistics operations Export business and experience with Sea and Air freight documentation and processes globally

Strong customer service skills and a proactive independent work attitude

Ability to work with crossfunctional teams influence organizational outcomes and to implement processes

Proficient in SAP and MS Office especially Excel

Excellent communication skills; fluent in English; German / Spanish skills are a plus

Our Benefits for You

The benefits listed refer to the primary location Hamburg. If you want to start at another location these may vary. This also applies to a nontariff position.

Compensation & Benefits

Compensation according to textile tariff yearly special payment holiday allowance and bonus pension schemes anniversary bonus Corporate Benefits & other employee benefits discounts from local shops free giveaways

WorkLifeBalance

Hybrid working model flexible working hours overtime compensation 375h week 30 days of vacation

Learning & Development

Structured onboarding training opportunities such as digital learning platform coaching & mentoring as possible part of individual development plan participation in professional conferences and fairs

Health & Wellbeing

Discounted fitness membership health and wellbeing month mindfulness courses PME Familienservice employee surveys

Team & Collaboration

People culture communities & networks leadership guidelines canteen

Mobility

Bicycle parking free car parking echarging stations

This is Us

At Essity our Beliefs & Behaviours (Care Collaboration Courage and Commitment) is the foundation for our inclusive culture and as such something we are living on an everyday basis. With a purpose of Breaking Barriers to Wellbeing diversity equity & inclusion is established in our core.

We are committed against discrimination on the basis of color ethnicity migration history religion sex national origin sexual orientation age citizenship status marital status caregiving responsibilities disability chronic illness gender identity gender expression genetic information and other. We explicitly welcome applications from people who are structurally institutionally intersectionally discriminated.

EssityDE

Application End Date :

Job Requisition ID :

Essity251082

Required Experience :

Unclear Seniority

Key Skills

Children Activity,Accounts Assistant Credit Control,Android,Apparel Merchandising,Franchise,Construction Equipment

Employment Type : Full-Time

Experience : years

Vacancy : 1