Head of Commercial Solutions & Expansion METRO GSC (m / f / d)

Company Description

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METRO is a leading international food wholesaler which specialises in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent merchants (Traders). Around the world, METRO has approx. 15 million customers who benefit from the wholesale companys unique multichannel mix : customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. Acting sustainably is one of the company principles of METRO which has been listed in various sustainability indices and rankings, including MSCI, Sustainalytics and CDP. METRO operates in more than 30 countries and employs over 85,000 people worldwide. In financial year 2023 / 24, METRO generated sales of 31 billion.

At METRO, we have set ourselves ambitious goals with our sCore growth strategy which is closely accompanied by ourFundamentals. These shared values provide us with rules of conduct that are binding for everyone at METRO, in all countries and companies. Our commitment to wholesale is at the forefront of our mission, and we are constantly striving to improve. With our ONE METRO spirit, everyone stands together, bringing curiosity, determination, courage, drive, commitment, and trust. Find out more about METRO at.

Job Description

• Identify high impact commercial and operational areas to be transitioned to GSC.
• Define the transition vision, mission, and objectives for the addressed business domain(s)
• Assess financial impact and create business cases for process migration and internalization
• Engage effectively with Key Stakeholders
• Work closely with local and global management teams to align and drive transition goals.
• Design and execute change management, communication, and transition management plans.
• Identify and drive process efficiency initiatives to deliver on the efficiency KPIs.
• Ensure service delivery excellence and establish global best practices
• Create and implement continuous improvement frameworks and KPI reporting.
• Ensure internal skills and team development in respective areas.

Qualifications

Additional Information

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