Technical Client Success Manager – Web & E-Commerce

Your mission

Your profile

• 2–5 years of experience in web development, e-commerce implementation, or technical project coordination

• Strong understanding of WordPress, WooCommerce, or Shopware

• Comfortable communicating technical topics to non-technical clients

• Structured, detail-oriented, and quality-focused

• Fluent German and good English skills

• Sales or upselling experience is useful but not required

Why us?

8Ninjas (8N) https://8ninjas.io/ is a growing daughter company of Acrontum GmbH, a Munich-based digital engineering firm known for delivering innovative software solutions to leading brands.
8N was founded to serve small and medium-sized businesses (SMEs) with a dedicated focus on web development, digital marketing, and e-commerce.

Our mission is to help growing companies build and expand their digital presence - through modern WordPress and Shopware websites, effective online marketing campaigns, and practical e-commerce strategies that drive measurable results.

We’re a small, agile team combining German client service with technical delivery excellence from our South African hub, and we’re now looking for a motivated colleague to help us grow our client base and strengthen existing relationships.

Learn more about the history of 8Ninjas and Acrontum: https://www.acrontum.com/who-is-8n/

About us

At Acrontum GmbH, in the heart of Munich, Germany, we're a hub of innovation and creativity, offering top-tier web development and IT consulting. Our journey of growth has taken us from local to global, with teams in Portugal, South Africa, and the United States, all united by a passion for technology and a culture that celebrates every team member.

As a dedicated equal opportunity employer, we embrace diversity, equality, and inclusion wholeheartedly. Our hiring practices are designed with fairness at their core, aiming to attract and nurture exceptional talent from all walks of life. We're proud to offer a welcoming, respectful recruitment process, where diversity is our strength and innovation is fueled by the unique perspectives of our people. Together, we're not just working—we're building a warm, inclusive team where everyone is valued.