Kundenbetreuer(in) mit Deutsch- und Englischkenntnissen - Athen, Griechenland

Introduction

Happy customers aren’t born, they are made. And it starts with happy employees. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong.

Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people everyday.

While that definitely keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements.

We’re also big on taking time out for professional development and giving back. So, if you’re looking for a career full of purpose and potential, come on over.

We love making new friends!

Responsibilities

Bringing smiles is what we do at TTEC for you and the customer. As a Bilingual Customer Service Representative (German-English) in our state-of-the-art location in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

Eligible applicants must be a resident of and eligible to work in Greece . Relocation assistance is available.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level.

Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Qualifications

What You Bring to the Role

• Fluency in German and English
• High school diploma or equivalent
• 6 months or more of customer services experience
• Recognize, apply and explain your product or service knowledge
• Computer savvy
• Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently

Incentives

What You Can Expect

• Knowledgeable, encouraging, supporting and present leadership
• Diverse and community minded organization
• Career-growth and lots of learning opportunities for aspiring minds
• 25 days annual leave per year
• Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station
• Relocation assistance available
• And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you

Contact information

Warte nicht auf das Abenteuer deines Lebens, sondern bewirb dich jetzt!

https : / / www.jobseurope.io / jobs / German-and-English-Bilingual-Customer-Service-Representative+3624