Location : Sofia Bulgaria (On-site; hybrid option after 6 months)
Schedule : MonFri 09 : 0021 : 00 (8-hour shifts)
Start Date : 13 October 2025
About the Role :
Join our B2C team as a Customer Support Specialist! Support German- and English-speaking customers via phone and email providing accurate empathetic and professional assistance. The role begins on-site with the possibility of hybrid work after 6 months based on performance.
Requirements :
German C1 (fluent) & English B1 / B2
Customer service / B2C experience a plus
Strong communication & problem-solving skills
Flexibility to work shifts on-site in Sofia
Compensation & Benefits :
Competitive salary 50 BGN net transport / internet allowance
Night shift pay (if applicable)
Life event bonus : 500 BGN
Health & dental plan life insurance
Multisport Card (co-financed) & discounts
Relocation Support :
Travel reimbursement & advance salary option
Hotel accommodation on arrival
Guidance for settling in Sofia
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Experience : years
Vacancy : 1
Customer Support Specialist • Hamburg, Hamburg, Germany