Business Process Manager HMS / HCL (m / f / d)

One factor is equally crucial to the success of global freight, passenger and cruise fleets : the schedule! As a member of our Hellmann Marine & Cruise Logistics teams, you will ensure that ships set sail on time with optimized supply chains.

Location : Niendorfer Straße , Norderstedt | Reference no. : P | Employment type : permanent Your tasks :

• You develop new, innovative and automated solutions to improve process quality and efficiency
• You are responsible for the analysis, definition and design of requirements and business cases for handover to IT
• You work closely with all product owners for audits, process reviews, training and governance
• You are responsible for defining KPIs with all product owners and monitoring compliance with them
• You will be responsible for training and coaching end users, including the continuous development of training content and methodology for the software developed in-house
• You will be responsible for project management and support for overarching topics in Vertical Marine & Cruise Logistics, as well as reporting support for performance and financial data
• You will work with various stakeholders (e.g. Finance, Sales, Customer Service and others) to define operational and / or overlapping process standards

Your profile :

Diversity and equal opportunities are firmly anchored principles of our corporate philosophy. Applicants with severe disabilities will be given preferential consideration if equally qualified.

Your top benefits :