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Technical clerk (m / f / d)

Technical clerk (m / f / d)

GULP – experts unitedSchwandorf, Bayern
Vor 5 Tagen
Stellenbeschreibung

As a technical administrator at an energy service provider , you will be responsible for coordinating appointments with technicians and customers, among other things. Does this appeal to you? Then don't hesitate - and apply to us today at our Schwandorf site. Apply online now for the position of Customer Inquiry Handler ! Our working atmosphere and the openness of our teams promote equal opportunities for all people - including those with disabilities, whose applications we welcome.

Here's what we offer

  • Attractive salary package with Christmas and vacation bonuses
  • Contribution to company pension scheme after probationary period
  • Vacation entitlement of up to 30 days per year
  • Tailored further training opportunities and free language courses
  • Monthly changing employee offers, e.g. for technology, fashion, cars, etc.
  • Possibility to work from home by arrangement

Your tasks

  • Support with feeding energy into the grid
  • Management and processing of changes to existing systems
  • Supporting the management and maintenance of the ACD system
  • Ensuring the smooth functioning and rectification of faults
  • Managing and processing orders for the installation, maintenance and reading of meters
  • Coordinating with technicians and customers to complete orders on time
  • Communicating and collaborating with the EGS team to process customer enquiries efficiently
  • Ensuring a high level of customer satisfaction by responding to inquiries quickly and accurately
  • Your profile

  • Completed vocational training, ideally in the technical or electrotechnical field
  • Experience in customer service and dealing with technical inquiries
  • Knowledge of energy supply and meter technology is an advantage
  • Strong communication skills and ability to work in a team
  • Independent and solution-oriented way of working
  • Working time model : 37 hours / week
  • Jobalert für diese Suche erstellen

    Mfd • Schwandorf, Bayern