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Junior Product Manager

Helpling GmbH & Co. KGBerlin, Germany

Vor 30+ Tagen

Stellenbeschreibung

YOUR IMPACT YOUR ROLE

Helpling is a truly productdriven organization. As a (Junior) Product Manager for our marketplace youll play an essential role in balancing the needs of both service providers and customers. By understanding the unique challenges on both sides of the marketplace youll drive initiatives that enhance product offerings improve user experience and increase engagement. Youll be responsible for a critical product area working closely with crossfunctional teams to deliver impactful results.

Youll support initiatives aimed at improving retention and engagement for both customers seeking services and providers offering them helping ensure satisfaction within our ecosystem. Your insights and strategic contributions will play an important part in shaping the marketplace experience and its future direction.

Your key responsibilities :

Contribute to defining the vision and strategy for marketplace product areas ensuring an optimized experience for both providers and customers
Take ownership of key KPIs focusing on engagement satisfaction and retention metrics
Conduct user research and data analysis to gain insights into customer and provider needs
Collaborate with engineering UX / UI and BI teams to develop and launch new features for web & mobile apps supporting marketplace efficiency
Support initiatives to improve marketplace liquidity match rates engagement and service quality
Prioritize tasks based on shortterm goals and longterm impact focusing on highvalue initiatives
Build and maintain effective relationships with stakeholders across marketing operations and BI to ensure alignment with business goals
Monitor and report on product performance leveraging feedback to iterate and enhance product features

WHAT YOU NEED TO SUCCEED

2 years of product management experience ideally within a twosided marketplace or platform environment

Demonstrated ability to use data to make informed product decisions focusing on engagement and retention

Experience in agile and lean product development with a proactive approach to learning and adapting

Comfortable working within crossfunctional teams and managing projects impacting multiple user groups

Adaptable and comfortable with change; youre energized by dynamic environments.

Strong analytical skills with the ability to interpret data and translate it into actionable product enhancements

Passionate about creating solutions that address realworld challenges for both customers and service providers

WHAT YOU CAN EXPECT FROM US

An opportunity to contribute to core product strategy within a fastgrowing company

Personal development : Have ownership of a key product area with a real impact on our marketplace experience

Multicultural team : 120 employees from 27 nations in Berlin that promote different perspectives professional exchange as well as tolerance for each other and mutual ideas

Hybrid Workspace : That gives you the freedom to work regularly from home and at times even from other European countries.

Worklife balance : Trustbased working hours that help you manage your everyday life flexibly

Employee discount for Helpling.de attractive salary company pension scheme incl. employer contribution 5 paid childsickdays central location in the heart of Berlin (Friedrichstrae) and much more

APPLY NOW

If this role sounds like you send us your resume including your possible start date and salary expectations ! You can leave out the application photo.

We encourage you to apply even if you do not yet meet 100% of our expectations listed above. For us your personality and motivation are just as important as your professional qualifications. We welcome applicants from all backgrounds regardless of gender identity sexual orientation religion ethnicity national origin migration history marital status age or disability.