Customer Success Agent

Kundenberater / Customer Service Specialist (m / w / d) - French and / or Dutch and EnglishSpeaking

We are currently looking for a French and / or Dutchand English speaking Customer Service Specialist for our Cologne office. (Ideally with a background in customer support / kundenservice for example as a Kundenberater Customer Service Agent Call Centre Agent or similar).

This is your opportunity to make an impact bring in your expertise and grow with an ambitious team that is transforming the industry.

Cox Automotive is a global powerhouse deeply rooted in the U.S. and now expanding its footprint in Germany with over 29000 employees across five continents and backed by its parent company Cox Enterprises which generates around US$22 billion in annual revenue. As part of the Cox Automotive family youll contribute to a world-leading organization that brings together top-tier brands to drive innovation across the entire automotive lifecycle.

Why Join Cox Automotive Europe

• Competitive salary
• Hybrid working model - three days per week from home
• 40 hours per week. MondayFriday. Hours between 08 : 0017 : 00 (CET) schedule
• 28 days holiday your birthday off
• Well-Being Day each year to relax and recharge
• Paid Charity Day to support a cause that matters to you
• Modern office in Cologne (Köln Mülheim near Mühlheimer Brücke / 5 min to Von-Sparr-Straße Haltestelle)
• Full training & development opportunities in a start-up environment
• A diverse supportive team and a dynamic growing company culture

What Were Looking For

What Youll Be Doing

Be a part of something big!

At Cox Automotive Europe we are re-shaping the future of digital wholesale in Europe. Our platform connects vehicle manufacturers fleets dealers and mobility providers across markets creating a smarter faster and more transparent vehicle trading experience.

Based in Cologne we are building a diverse international team with one shared goal : transforming the way the automotive industry does business.

Were Committed to Inclusion

We welcome applications from all qualified individuals regardless of gender age disability ethnic background religion or sexual orientation.

Ready To Join Our Team & Make A Difference

Apply now and drive your career forward with one of the automotive industrys most trusted names.

We are looking forward to receiving your CV in English for our Customer Service Specialist role working at our Cologne Office (Ideally with a background in Customer Support / Kudenservice for example as a Kundenberater Customer Service Agent Call Centre Agent or similar).

Who we are

Cox Automotive is the worlds largest automotive service organisation. We

provide dependable solutions that improve performance and profitability

throughout the vehicle lifecycle to manufacturers fleets and retailers.

Our businesses are organised around our customers core needs across vehicle

solutions mobility remarketing funding and retail.

The Benefits

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Testimonials

Aneliese Platts

Senior Designer

The people that work here are what sets Cox Automotive apart. We genuinely work as a team and I feel the same level of support everywhere in the business. Working here is like a family away from home but most importantly we have fun whilst doing it!

Ann Fairbanks

Executive PA & Business Support

I wouldnt be where I am today without Cox Automotive. The company has real culture of learning pushing the boundaries and making YOU better. Its all built on strong values that are more than just words theyre acted on every single day.

Gemma Hepple

National Operations Manager

In my nine years here Cox Automotive has allowed me to learn grow and hone my skills. Theres a real commitment to inclusion and diversity and today I am proud to be in what was historically perceived to be a mans role.

Documents

Required Experience :

Unclear Seniority

Key Skills

Corporate,Lighting,Marketing & Advertising,Back Office

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 30001 - 35000