Your task will be :
- Installation and administration of networks (WAN, LAN), virtualized systems as well as Windows / - Linux operating systems
- Support and error analysis, e.g. by adjusting the application situation in the test system
- Communication of the problem solution to the customer, if possible common telephone implementation
- In the event of operating errors : system recommissioning in cooperation with the customer
- communicative interface to the in-house development department
- quality assurance
- Documentation of the support case in the ticket system
- Troubleshooting in 2nd level support by telephone and remote access
- Incident management in the ticket system
- Participation in rollout and migration projects
- Compliance with safety regulations
- Creation and maintenance of task-specific technical documentation
You have the following skills and qualifications
Completed university education (Uni / FH) or comparable qualificationSeveral years of professional experience in the field of IT, ideally in a very dynamic and strongly growing environmentExperience in personnel management and the management of business-critical IT projectsComprehensive knowledge in the analysis and optimization of business processes in ITInnovative, dynamic, proactive and committed thinking and actingPragmatic way of working and “Getting Things Done” mentalityVery good overview of current systems and applications as well as the latest technologiesTechnical know-how in the administration of Windows networks, network technology, ERP, virtualization, LAN and WAN concepts, VMWare, server and storage systemsCommunication and assertiveness as well as flexibility and very high sense of responsibility Analytical and conceptual strengthLeadership personality with the ability to
Excellent knowledge of German and good knowledge of EnglishWe will offer you :
technical equipment at a high level and a familiar working atmosphere.Responsibility, exciting tasks and a team that wants to achieve something!Support and flexibility, so that job and private life fit together in every situation.