Director Product Management

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

The role (based in Cologne and/or Frankfurt am Main - Germany) is part of the Senior Leadership Team reporting into the Board of Directors Germany and responsible for translating the business strategy of GP PAI into an actionable country specific product strategy with a strong focus on the German market requirements taking into account GPs overall product capabilities. Additionally the role focuses on embedding the German PM team into the global product development structure of GP. As such the role is a key contributor to the financial success of GP PAI by deriving a Go-to-Market strategy for existing and upcoming products as well as to manage the product lifecycle with all relevant stakeholders.

What Part Will You Play

• Provides leadership and vision to Product Managers across all stages of the product life-cycle to include innovation and ideation conceptual analysis planning product development and deployment sales marketing product and client support product sustainment and enhancement product retirement.
• Leads establishes and promotes strategic focus and provides high level or in-depth direction of the work decisions and processes. Sets the staff product and business strategy across all stages of the product life-cycle. Provides a strong industry and market focus to ensure the company remains current relevant and leading.
• Identifies key business opportunities supports the refinement of strategies and highlights new technologies partnerships and start-ups that result in the development and delivery of new products and services. Increases the companys ability to improve current solutions and provide innovative new solutions in a timely manner to drive the success of our clients and their customers. Conducts complex analysis of data requests and facts. Solves complex problems through recommendations which typically deviate from established procedures. Uses individual judgment to make and approve recommendations for actions or changes to established methods. Requires the ability to adapt and establish methods to new situations as business needs change. Requires the ability to anticipate these changes and act accordingly.
• Requests and reviews regular reporting for provisioning to management on product or project status work requests process improvements. Establishes the vision and objective of client and strategic product meetings. Presents internal and external initiatives to large groups and/or Executive Management. Communicates with clients to gain consensus and/or compromise on problems involving confidential and sensitive information.
• Directs the team in managing third party supplier relationships with companies that assist in delivering products to clients to include leading and managing partner management staff developing and maintaining relationships with supplier executives negotiating supplier contracts leading and managing vendor management controls and optimizing business opportunities with third party supplier partners
• Participates in setting the strategy for and consulting on product pricing client billing for services and on-going products or features. Presents recommendations to the Product Advisory Committee the European Product Advisory Committee the Pricing Committee Investment Decision Council or other approving bodies. Oversees creates and promotes strategic direction and focus and provides high level or in-depth direction of the work decisions and processes necessary to meet corporate and/or segment objectives.
• Analyses tracks and reports on multiple product profit and loss statements. Plans overall annual budget for multiple product cost center(s) to include employment expense development operational and global technology costs product marketing research and consulting costs industry and client travel and tools and resources needed to maintain high level of client service.
• Leads the management of multiple products associated tasks and problems. Oversees defined methods and monitors financial/effectiveness measures to quantify contribution to the companys income and expenditure. Establishes communication to ensure projects research business cases reporting and contracts are completed on schedule and with quality. Monitors overall resource allocation. Sets direction and strategy for capacity and is held accountable.

What Are We Looking For in This Role

Minimum Qualifications

• Bachelors Degree
• Relevant Experience or Degree in: related field of study from an accredited university is required; however relevant experience in lieu of a degree may be considered.
• Typically a minimum of 10 years in related professional experience including a minimum of 5-6 years experience in a managerial position.

Your Profile

The successful candidate must demonstrate high energy commitment and drive. A true team orientation is a must.

Core Competencies

Strategic Vision & Planning

• Ability to develop and execute long-term product strategies
• Understanding of market trends and competitive landscape
• Capacity to balance short-term objectives with long-term vision

Leadership & Team Management

• Experience leading cross-functional teams
• Strong mentoring and coaching abilities
• Ability to foster innovation and creativity
• Building high-performing product teams

Technical Acumen

• Understanding of payment processing technologies
• Knowledge of credit card acquiring systems
• Familiarity with industry compliance requirements
• Ability to translate technical possibilities into business opportunities

Essential Knowledge Areas

Industry Expertise

• Deep understanding of credit card acquiring industry
• Knowledge of payment processing regulations
• Familiarity with merchant services ecosystem
• Understanding of competitor landscape

Product Development

• Comprehensive knowledge of product development methodologies
• Understanding of product lifecycle management
• Experience with go-to-market strategies
• Knowledge of market research techniques

Business Operations

• Understanding of business metrics and analytics
• Knowledge of financial planning and budgeting
• Experience with operational efficiency improvement
• Understanding of stakeholder management

Key Skills

Strategic Planning

• Roadmap development and execution
• Market opportunity identification
• Competitive analysis
• Resource allocation planning

Communication & Collaboration

• Stakeholder management
• Cross-functional team leadership
• Clear communication of vision and strategy
• Conflict resolution and negotiation

Data Analysis & Decision Making

• Data-driven decision-making capabilities
• Market trend analysis
• Performance metrics interpretation
• Risk assessment and mitigation

Required Abilities

Leadership Capabilities

• Team motivation and engagement
• Strategic direction setting
• Change management
• Talent development and retention

Business Acumen

• Market opportunity identification
• Revenue growth strategies
• Cost optimization
• Resource allocation effectiveness

Product Innovation

• New product ideation
• Feature prioritization
• User experience enhancement
• Technology integration assessment

Expected Behaviors

Results-Oriented

• Focus on measurable outcomes
• Data-driven decision-making
• Continuous improvement mindset
• Performance metric tracking

Collaborative

• Cross-functional partnership development
• Stakeholder engagement
• Team empowerment
• Open communication practices

Adaptive

• Embracing change and innovation
• Quick response to market shifts
• Continuous learning orientation
• Flexibility in strategic planning

What we offer you

• Lots of scope for your ideas and initiatives International dynamic environment
• Steep learning curve and independent work
• Flexible working time model & 30 vacation days per year
• Permanent position with fair remuneration
• Modern offices in a central location in Cologne or Frankfurt
• Mobile working (2 days remote / week)
• Free drinks fresh fruit & regular team events
• Collegial working atmosphere at eye level

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .