Salesforce Support Analyst

Title : Salesforce Support Analyst

Location :

Bangalore, Karnataka, IN

Requisition ID : 133155

Job Summary

As a Sales Analyst in GTM Sales Ops, you will be the strategic driver behind sales efficiency, productivity, and performance. lead cross-functional initiatives, optimize sales processes, and implement scalable programs that empower the sales organization to exceed targets and deliver exceptional customer experiences Support internal sales teams selling company-owned (1P / 3P) & Hybrid products by managing operational processes, data, and tools to drive efficiency and revenue growth.

Job Requirements

• Master’s / Bachelor’s degree in Business, Marketing, or a related field.
• 6+ years of experience in Sales operations, program management, or a related domain.
• Strong project management skills with the ability to lead cross-functional teams.
• Good understanding on Cloud Business model, reoccurring business and usage trends.
• Proficiency in CRM systems, Salesforce is must.
• Experience with Salesforce.com Administration & configuration; Salesforce certification (ADM201 or ADM301) is a plus.
• Excellent analytical skills and data-driven decision-making capabilities.
• Strong communication and presentation skills, with the ability to influence senior leadership.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Key Responsibilities

Job Segment : Information Technology, Help Desk, CRM, Data Analyst, Risk Management, Technology, Data, Finance