Customer Service Specialist (mfd) Systems & Tools

Customer Service Specialist (m / f / d) Systems & Tools

Field of Work : Supply Chain Management

Location : Einbeck

Legal Entity : KWS SAAT SE & Co. KGaA

Contract Type : Regular

Is Full Time : Yes

Job ID : 15945

Drive smart system solutions that strengthen our processes and meet customer needs!

KWS SAAT SE & Co. KGaA is looking for a Customer Service Specialist (m / f / d) with a focus on Systems & Tools to join us as soon as possible.

In this role you will play a key part in shaping the digital future of our Customer Service & Logistics department. You will independently develop coordinate and manage our system landscape and make a significant contribution to the harmonization and optimization of the underlying processes.

This exciting and varied position is permanent full-time and based in Einbeck or Wohlde (Germany).

What you can look forward to :

• Responsibility for and coordination of the further development of the system landscape in the German market with a focus on order processing
• Harmonization of existing processes across all relevant crop types including contributing your own innovative ideas to achieve overarching process goals
• Design optimization and implementation of interfaces between relevant systems (SAP Salesforce MuleSoft) in close collaboration with internal and external service providers
• Definition of requirements for the Customer Service & Logistics department and representation of these requirements in international projects (e.g. within the S / 4HANA rollout)
• Execution of user acceptance tests and delivery of internal training sessions together with end users

Bring in your strengths :

Start your future with us! What we offer to help you grow :

Advance your career and grow with us in your role! Start today by submitting your digital application (cover letter resume and relevant certificates) via our job portal. We look forward to receiving your application!

About KWS

KWS is one of the worlds leading plant breeding companies. Nearly 5000 employees in more than 70 countries generated net sales of around 1.68 billion in the fiscal year 2023 / 2024. A company with a tradition of family ownership KWS has operated independently for almost 170 years. It focuses on plant breeding and the production and sale of seed for sugarbeet corn cereals vegetables oilseed rape and sunflower. KWS uses leading-edge plant breeding methods to continuously improve yield for farmers and plants resistance to diseases pests and abiotic stress. To that end the company invested more than 300 million last fiscal year in research and development. For more information : Follow us on LinkedIn at

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Required Experience :

IC

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Type : Full Time

Experience : years

Vacancy : 1