The Opportunity
Cint is seeking an Account Manager to nurture and grow longterm trusting relationships with a range of our clients in Europe. The Account Managers role is to oversee a portfolio of customers and retain and grow their business with Cint.
As the Account Manager you will be expected to have a deep understanding of the German market including industry trends competitors and cultural nuances.
The Team
Your will be part of the EMEA commercial team helmed out of Berlin and London. The team spreads across Germany and continental Europe and brings together a wide range of cultures and backgrounds. Split into Account Management and Business Development we own the commercial success in the region.
What You Will Do
- Develop & nurture strong relationships with customers whilst developing network with key business stakeholders to activate scale and grow revenue.
Act as a true consultative business partner identifying client pain points and recommending solutions from Cints product suite.
Implement quarterly account growth plans
Be able to confidently communicate Cint value propositions to customers business goals.Collaborate closely with colleagues across Enterprise Media Measurement andConnected Data solutions to help identify and win new business opportunities.Serve as the lead point of contact for all customer account management matters.Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization.Work closely with crossfunctional internal teams including Customer SuccessCustomer Development and Project Management to improve the entire customer experience.Achieve quarterly goals while keeping clients satisfied and engaged with our products and services.Diligent use of CRMForecast and track key account metricsQualifications :
What We Are Looking For
Previous experience in a Account Management / strategic client facing role.Demonstrable experience of using a consultative approach to deliver a bestinclass solution for the client.Proven ability to collaborate and build strong relationships with customers.Accountable (one of our core values) with a passion for going the extra mile for clients.Proven ability to engage across corporate functions (Sales Marketing Customer Support Professional Services and Product Management).Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and Clevel.Prior Experience in market research is a plus but not a prerequisite.Passion for technology with the ability to use demonstrate and speak about new disruptive technologies to clients.Excellent communication negotiation and presentation abilities in German (C1 level as a minimum) and English.Bonus Points If You Have
Experience in Technology sales or Market Research.Additional Information :
LIRemote
Our Values
Collaboration is our superpower
We uncover rich perspectives across the worldSuccess happens togetherWe deliver across borders.Innovation is in our blood
Were pioneers in our industryOur curiosity is insatiableWe bring the best ideas to life.We do what we say
Were accountable for our work and actionsExcellence comes as standardWere open honest and kind always.We are caring
We learn from each others experiencesStop and listen; every opinion mattersWe embrace diversity equity and inclusion.More About Cint
In June 2021 Cint acquired Berlinbased GapFish the worlds largest ISO certified online panel community in the DACH region and in January 2022 completed the acquisition of USbased Lucid a programmatic research technology platform that provides access to firstparty survey data in over 110 countries.
Cint Group AB (publ) listed on Nasdaq Stockholm this growth has made Cint a strong global platform with teams across its many global offices including Stockholm London New York New Orleans Singapore Tokyo and Sydney. (www.cint)
Remote Work : Employment Type :
Fulltime
Key Skills
Children Activity,Customer Service,B2C,Ale,JavaScript,Asic
Experience : years
Vacancy : 1