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Customer Relationship Management Manager

Customer Relationship Management Manager

TEKsystemsLeipzig, DE
Vor einem Tag
Stellenbeschreibung

Our E-Commerce client is looking for freelance support to fill the role of CRM Manager. The focus will be on e-mail advertising and tracking.

In this project, your tasks are these :

  • Define our local CRM direct communication for specific segments; C2C, B2C, or B2B
  • Translate customer research and analytics into impactful recommendations and results
  • Orchestrate CRM activities - designing, building, and launching CRM campaigns
  • Outline opportunities to improve direct communication across personalization, dynamic content management, etc.
  • Measure, monitor, and report the development of channels based on critical metrics

In this project we are looking for :

  • Strong knowledge of email marketing
  • Advanced knowledge of Adobe campaigns or similar platform
  • Excellent project management skills, familiar with agile working environments
  • Excellent communication skills
  • Tech Stack / Tools : Google Analytics, Adobe Analytics, Webtrekk, Tableau, Power BI

    • Start : March 2025

    End : December 2025

    Place : fully remote

    Language : English