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Conversational Design Expert

Conversational Design Expert

Enterprise BotBerlin, Germany
Vor 5 Tagen
Anstellungsart
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Enterprise Bot is a dynamic scale-up founded in 2017. We support major companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others in enhancing customer interactions and automating processes using our Conversational AI technology.

Our global team comprises over 60 highly skilled professionals from diverse backgrounds.

Our company culture is open and progressive, with state-of-the-art technical solutions and flat hierarchies. Working at Enterprise Bot means experiencing a refreshing mix of passion, purpose, challenges, and fun.

Tasks

As a Conversational Design Expert, you will :

  • Evaluate and manage client requirements for projects
  • Create process flows from client briefing without coding
  • Create AI knowledge bases for our bots without coding
  • Use prompt engineering to manage and improve output quality
  • Provide error and solution analyses ensuring that high quality is met
  • Communicate progress and challenges to key stakeholders within the company and with external partners
  • Manage projects to ensure smooth execution of projects and maintain high levels of client satisfaction
  • Work collaboratively with other data teams to identify and refine key data science problems and challenges
  • Do other random stuff that gets thrown at you in real start-up manners.

Requirements

  • Native language skills in German (ideally Swiss German) and high proficiency in English. Proficiency in French and / or Italian would be appreciated.
  • Ability to work and organize yourself independently and to efficiently manage your tasks and time
  • Strong analytical abilities with excellent written and verbal communication
  • Attention to detail in terms of language and ensuring good data quality
  • Prior experience with project management and a customer success mindset to ensure smooth execution and client satisfaction
  • Personable and comfortable in communicating and managing meetings with internal and external stakeholders alike
  • Curiosity and willingness to learn about and work with new topics

    • Benefits

  • The opportunity to work with renowned brands and be part of an innovative team at the forefront of conversational AI technology.
  • A dynamic and collaborative work environment that encourages continuous learning and professional growth.
  • Competitive salary and benefits package.
  • Flexible working hours and fun get-togethers.
  • The possibility of joining a startup that is shaping the future.

    • If you’re passionate about language, enjoy crafting meaningful conversations, and are eager to be part of a dynamic, innovative team, your journey starts here. Join us in leveraging linguistic expertise to design natural, AI-driven dialogues that enhance user experiences and drive valuable insights

    Enterprise Bot is a rapidly expanding conversational AI technology scale-up company that has been providing advanced automation solutions to large companies worldwide since 2017. Our cutting-edge technology is trusted by well-known companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer contact, automate processes, and drive revenue growth. Our global team comprises over 50 highly skilled professionals from diverse backgrounds.

    Fostering a truly open and progressive company culture with state-of-the-art engineering solutions - working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun.