Working Student (f / m / d) - SAP HANA User Assistance & User Experience

Stellenbeschreibung

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do

As a working student on our team, you will be working with user assistance developers and user experience designers to provide end-users with a high quality product documentation and user experience.

Your tasks may include :

• Creating, updating and reviewing product documentation to support our team of technical writers
• Learning how to use the DITA CMS tool for content creation
• Understanding the software development and documentation publishing process
• Learning how to use analytics tools for usage tracking and improving the quality of documentation
• Creating and updating team internal documentation
• Working in an international, cross-functional team with technical writers, user experience (UX) designers and translators, developers and product managers

What you bring

Meet your team

Our HANA Experience Team combines the expertise of designers, technical writers, and other disciplines to provide a desirable, harmonized, and accessible end-to-end user experience for our customers.

Our User Assistance (UA) mission is to provide clear, comprehensive knowledge materials for our customers so they can use our products to their full potential. We provide role-specific guides, software-embedded help, interactive graphics, video tutorials and other forms of user assistance.We cultivate an open and communicative atmosphere in our team, where each team member is empowered to work independently while also fostering collaboration across locations and roles.

If you are a student that enjoys writing, content creation and editing and have a curiosity for technology, we look forward to receiving your application!

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their career.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : [email protected].