Logistics Coordinator (m/f/d)

About HOLY

• HOLY is the soft drink revolution: With our powdered drinks HOLY Energy®, HOLY Hydration®, and HOLY Iced Tea®, you get amazing taste while maintaining a good conscience - for your body & the environment.
• Already more than 2,000,000 customers: Started in a shared apartment, since April 2021, we have already saved over 30 million plastic bottles - and our community, the HOLY Squad, loves it: 4.6 stars on reviews.io speak for themselves.
• From D2C to Global Omnichannel: In less than four years, we've profitably scaled HOLY to more than 100M€ in revenue exclusively online. Now, we are on the journey to become a Global Omnichannel brand from a pure D2C model.
• We are still just getting started: Supported by renowned investors & partners, we aim to revolutionize the soft drink industry. Healthier, tastier & more sustainable. Our team of 100+ people aims high (Coca-Cola, we're coming for you!).

About the Position

HOLY is growing fast: with new product launches, expanding retail partnerships, and an ever-increasing customer base driving demand across all channels.

To keep pace with this momentum, we’re looking for a Logistics Coordinator to make sure every order reaches our customers fast, accurately, and without friction. You’ll manage daily collaboration with our 3PL partners, oversee order fulfillment and inventory flow, and turn data into insights that keep our operations running smoothly and efficiently.

This role is highly operational and hands-on — you’ will be the person who spots a problem and fixes it before anyone else notices.

3PL Partnership & Operations Oversight

• Act as primary contact for our fulfillment partners, ensuring SLA adherence and daily operational stability.
• Escalate and resolve deviations in speed, accuracy, or cost efficiency swiftly.
• Identify recurring issues, propose structured improvements, and track implementation progress.

Order & Inventory Management

• Oversee order processing and replenishment to ensure on-time, error-free fulfillment.
• Monitor stock accuracy and coordinate with Supply Chain to prevent stockouts or overstock.
• Maintain precise system synchronization across warehouses and sales channels.

Performance Analysis & Reporting

• Track key logistics KPIs (delivery accuracy, on-time rate, cost per shipment, pick errors) and turn them into actionable insights.
• Prepare clear, regular performance reports for internal visibility and decision making.
• Maintain and update SOPs to reflect best practices and process changes.

Cross-Functional Coordination

• Act as the communication bridge between Logistics, Customer Service, Retail, Procurement and E-Commerce.
• Lead root-cause investigations and coordinate quick resolutions to protect customer experience.
• Keep all stakeholders informed of critical operational updates or risks.

About You

Core Mindset & Qualities:

• Strong systems thinking — understanding how processes connect from warehouse to customer experience.
• Ownership mentality: fixing problems first, discussing them later, and caring deeply about results and reliability.
• Bias for action when operations get stuck, making decisive moves and finding pragmatic solutions on the spot.
• Analytical yet hands-on — comfortable with spreadsheets and dashboards, but also ready to pick up the phone to solve a shipment issue.
• Clear, calm, and precise communication — especially under pressure.
• Passion for continuous improvement: simplifying workflows, eliminating errors, and making operations run faster and cleaner.
• Team player who thrives in fast-moving, high-accountability environments — comfortable in "organized chaos".

• 1–3 years of experience in operations, logistics, fulfillment, or supply chain coordination in a fast-paced, high-growth environment (experience with 3PL partners is a strong plus)
• Proven track record of managing daily processes reliably and resolving issues fast
• Strong organizational skills and bias for action — you get things done
• Comfort with Excel/Google Sheets and ERP systems (e.g. Odoo or equivalent)
• Fluent in English and German
• Based in Berlin or willing to relocate

Our Offering

In today's job market, A-players have many options to choose from. As part of our offer, we prioritise providing a productive working environment and opportunities for growth. In addition to competitive compensation, including company shares, you can expect:

• A successful and growing company: Join a company that has been growing profitable and quickly for the last 36+ months and have just raised a series B, while many other e-commerce companies are struggling.
• Huge impact: Enjoy huge impact to shape HOLY’s internationalisation in a top market.
• Awesome team: Join an awesome team of colleagues who are ambitious, funny, down-to-earth, and authentic. Get to know us and see for yourself!
• Top product: Marketing is important, but a good product is essential. Our differentiated soft drinks have won over customers. Check out our reviews.io reviews or contact us for free samples.
• Startup culture: Join a startup culture that values flat hierarchies, fast pace, and personal development. With us, you can make a real impact.
• Perfect setup: Enjoy a perfect setup that includes all the requirements of a modern employer, such as a central office in Berlin Prenzlauerberg, flexible working hours, and much more.
• Competitive comp. + equity: Join us at a pivotal stage of hypergrowth. We offer a strong salary and meaningful equity—giving you the chance to share in our current success and benefit from the massive upside as we scale.
• How we support your growth: flexible hours, 28 vacation days, 30 work-from-abroad days, €1,500 learning budget, Urban Sports Club membership, public transport subsidy, and biannual 360° feedback tied to your compensation.
• Find out more about HOLY and our team on our careers page.

The Process

As we are experiencing rapid growth and have ambitious plans, the optimal start date for the position is today. Nonetheless, we are prepared to patiently await the arrival of the ideal candidate, recognizing that quality ultimately yields the best results.

1. Getting to know you: After reviewing your portfolio and/or CV, Lutza, our Sr. Talent Partner will have a 30-minute screening interview with you to discuss more about HOLY and the position and see if our expectations match.
2. Hiring Manager Interview with Jan and Markus: Deep dive into your experience and approach with our Sr. Logistics Manager, Jan and our COO, Markus.
3. Case study: As soon as you have successfully completed the first interview, you will receive a case study.
4. Advanced discussion: In this on-site meeting, the team will discuss your case study with you and answer questions in our office, the HOLY Temple.
5. Founder interview: As a strong cultural fit is important to us, you will have a final meeting with Fredi, one of our HOLY Founders. This gives both you and us the opportunity for a final check.
6. Job offer and decision: If everything goes well, you will receive an offer and we are ready to embark on this journey together with you!

Typically his process should take around 2-3 weeks.

Any questions or concerns?

About us

Holy Softdrinks GmbH (HOLY)
Saarbrücker Str. 37
10405, Berlin

Disclaimer
EN: Holy Softdrinks GmbH is an equal opportunity workplace and is devoted to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. If you have a specific need that requires assistant in the application process, please reach out to our People Team at jobs@weareholy.com.

DE: Holy Softdrinks GmbH ist ein Arbeitgeber, der Chancengleichheit fördert und sich dafür einsetzt, gleiche Beschäftigungsmöglichkeiten unabhängig von Herkunft, Hautfarbe, Abstammung, Religion, Geschlecht, Nationalität, sexueller Orientierung, Alter, Staatsbürgerschaft, Familienstand, Behinderung oder Geschlechtsidentität zu bieten. Wenn du spezielle Bedürfnisse hast, die Unterstützung im Bewerbungsprozess erfordern, wendest du dich bitte an unser People Team unter jobs@weareholy.com.